Senior Software Engineer, Back End - Charlie Health
New York City, NY
About the Job
Why Charlie Health?
We are currently facing a nationwide mental health epidemic marked by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, individuals who are struggling and seeking support are often met with geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment.
At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms.
Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape.
About the Role
As an early member of Charlie Health's Engineering Team, you will play a big part in backend development and maintenance of applications that directly impact our high-acuity patients and the clinicians who support them.
We're looking for a Senior Software Engineer, Back-End who enjoys partnering closely with the rest of the product development team to make durable contributions and technical decisions as we race toward product launches. You'll thrive here if you find greenfield work energizing, have a high quality bar, and prefer to iterate to success.
Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way.
Responsibilities
- Develop, release, and maintain high quality, backend services that drive meaningful business value using Python, Fast API, PostgreSQL, Snowflake, Informatica, Prefect, AWS, Aptible, Terraform
- Own infrastructure problems from inception and architecture to launch
- Set strong patterns for our growing team to follow
- Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions
- Be an owner. Collaborate with product and design to iterate to top notch product solutions
- Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work
- Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge-sharing methods
- Ensure our clients can always access the care they need by participating in our on-call rotation
Requirements
- 4+ years of professional experience developing backend services and infrastructure that deliver meaningful business value
- Expertise and hands on production experience with an application programming language, preferably Python
- Proficiency in LLMs, Neural Networks, and Graph Databases. Skilled in applying large language models and neural networks for improved efficiency and decision-making, along with utilizing graph databases for in-depth data relationship analysis to drive optimized outcomes
- Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc.) into smaller parts with tractable solutions and clear iterations
- Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications
- Growth mindset and a sense of humor. You welcome feedback, and when you stumble, you get back up. You adapt quickly in a fast-paced environment and enjoy fostering an environment that prioritizes fun, learning, and growth #LI-Remote
- Please note: candidates located within 75 minutes' commuting distance of our NYC office are expected to come to office 4 days/week
Charlie Health does not provide visa sponsorship.
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis.#LI-Remote
The total target cash compensation for this role will be between $150,000 and $215,000 per year at the commencement of employment. However, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.
Our Values
- Connection
- Care deeply
- We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
- Inspire hope
- We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
- Congruence
- Stay curious
- We ask "why" five times before we're satisfied with the answer. We don't stick to the status quo; we challenge our assumptions and remain humble.
- Heed the evidence
- Above all, we're results-oriented. When we find data that calls our original plan into question, we modify or pivot.
- Commitment
- Act with urgency
- We work as swiftly as possible. The mental health crisis is relentless, and so are we.
- Don't give up
- Our clients don't give up and neither do we. Persistence is our superpower.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.