Senior Software Engineer - Device Automation - CISCO Systems
Raleigh, NC 27601
About the Job
Application window is expected to close on 7/22/2024Who We Are In #CiscoIT on the Device Automation team, we have a unique opportunity: we actually get to use the technology we create
We are innovators who drive innovation to propel business transformation while maintaining operational excellence
We are accelerators that accelerate digital solutions to generate cost savings & productivity gains for enterprise success
We are transformers, and as customer zero, we transform the customer experience by being our own customer first
With agility, quality, and security, we continuously deliver business outcomes
Who You Are We are looking for an individual with a proven track record of success in delivering complex cross functional projects and solutions with a passion for technology, automation, user experience and problem solving
What You’ll Do As a Senior Software Engineer in Device Automation, you will collaborate across the Business Units, Engineering, and cross-functional teams to analyze/define/design and support the implementation of end-to-end solutions that enables the best-in-class workforce experiences
You will be responsible for the design, development, and maintenance of the Device Automation platform within our organization
This role requires extensive knowledge in software development and system administration
This senior position requires not only technical expertise but also leadership skills and the ability to collaborate effectively with various teams
The successful candidate will ensure the optimal performance of our ServiceNow platform, enabling us to streamline our operations and provide better service to our clients
Responsibilities: Lead the design, development, and roll-out of modules and applications such as ServiceNow
Collaborate with various internal teams to understand business needs and translate them into functional and non-functional requirements
Perform system and integration testing with sample and live data
Monitor health, usage, and overall compliance of the ServiceNow platform
Develop software solutions and ServiceNow applications based on business needs
Create and manage scripts and workflows within ServiceNow
Provide training and support to ServiceNow end-users
Maintain up-to-date knowledge of ServiceNow capabilities and features
Work closely with IT project management team to deliver solutions on time and within budget
Troubleshoot and resolve issues related to the ServiceNow platform and integrations
Minimum Qualifications: 7+ years of experience as a Software Developer Object Oriented Programming experience with languages such as Java, javascript etc
Experience with REST APIs or other relevant web technologies such as JSON, GraphQL etc
Preferred Qualifications: Bachelor’s degree with 7+ years or Masters with 3+ years of experience in Computer Science, Information Systems, or a related field
Strong understanding of IT Asset Lifecycle Management Proficient in data modelling, data architecture, as well as data structures Certifications in ServiceNow Application Development, System Administration, or Implementation Specialist are a plus
Familiarity with Agile and Scrum methodologies
Familiarity with Mobile Device Management platforms
Strong communication and interpersonal skills
Previous experience with public cloud infrastructure such as AWS, Azure, GCPWhy Cisco? #WeAreCisco
We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone
How do we do it? Well, for starters - with people like you! Nearly every internet connection around the world touches Cisco
We’re the Internet’s optimists
Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out
We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times
We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise
We tackle whatever challenges come our way
We have each other’s backs, we recognize our accomplishments, and we grow together
We celebrate and support one another - from big and small things in life to big career moments
And giving back is in our DNA (we get 10 days off each year to do just that)
We know that powering an inclusive future starts with us
Because without diversity and a dedication to equality, there is no moving forward
Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way
Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions
So, you have colorful hair? Don’t care
Tattoos? Show off your ink
Like polka dots? That’s cool
Pop culture geek? Many of us are
Passion for technology and world changing? Be you, with us! #WeAreCisco Location:Offsite, RTP, North Carolina, USAlternate LocationRemote USAArea of InterestInformation TechnologyCompensation Range116400 USD
- 222200 USDJob TypeProfessionalTechnology InterestSoftware DevelopmentJob Id1425951NewMessage to applicants applying to work in the U.S
and/or Canada:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S
and/or Canada locations, not including equity or benefits
For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses
Hiring ranges for sales positions include base and incentive compensation target
Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training
Applicants may not be eligible for the full salary range based on their U.S
or Canada hiring location
The recruiter can share more details about compensation for the role in your location during the hiring process.U.S
employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday
Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO
We offer additional paid time to volunteer and give back to the community
Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components
For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target
Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
We are innovators who drive innovation to propel business transformation while maintaining operational excellence
We are accelerators that accelerate digital solutions to generate cost savings & productivity gains for enterprise success
We are transformers, and as customer zero, we transform the customer experience by being our own customer first
With agility, quality, and security, we continuously deliver business outcomes
Who You Are We are looking for an individual with a proven track record of success in delivering complex cross functional projects and solutions with a passion for technology, automation, user experience and problem solving
What You’ll Do As a Senior Software Engineer in Device Automation, you will collaborate across the Business Units, Engineering, and cross-functional teams to analyze/define/design and support the implementation of end-to-end solutions that enables the best-in-class workforce experiences
You will be responsible for the design, development, and maintenance of the Device Automation platform within our organization
This role requires extensive knowledge in software development and system administration
This senior position requires not only technical expertise but also leadership skills and the ability to collaborate effectively with various teams
The successful candidate will ensure the optimal performance of our ServiceNow platform, enabling us to streamline our operations and provide better service to our clients
Responsibilities: Lead the design, development, and roll-out of modules and applications such as ServiceNow
Collaborate with various internal teams to understand business needs and translate them into functional and non-functional requirements
Perform system and integration testing with sample and live data
Monitor health, usage, and overall compliance of the ServiceNow platform
Develop software solutions and ServiceNow applications based on business needs
Create and manage scripts and workflows within ServiceNow
Provide training and support to ServiceNow end-users
Maintain up-to-date knowledge of ServiceNow capabilities and features
Work closely with IT project management team to deliver solutions on time and within budget
Troubleshoot and resolve issues related to the ServiceNow platform and integrations
Minimum Qualifications: 7+ years of experience as a Software Developer Object Oriented Programming experience with languages such as Java, javascript etc
Experience with REST APIs or other relevant web technologies such as JSON, GraphQL etc
Preferred Qualifications: Bachelor’s degree with 7+ years or Masters with 3+ years of experience in Computer Science, Information Systems, or a related field
Strong understanding of IT Asset Lifecycle Management Proficient in data modelling, data architecture, as well as data structures Certifications in ServiceNow Application Development, System Administration, or Implementation Specialist are a plus
Familiarity with Agile and Scrum methodologies
Familiarity with Mobile Device Management platforms
Strong communication and interpersonal skills
Previous experience with public cloud infrastructure such as AWS, Azure, GCPWhy Cisco? #WeAreCisco
We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone
How do we do it? Well, for starters - with people like you! Nearly every internet connection around the world touches Cisco
We’re the Internet’s optimists
Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out
We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times
We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise
We tackle whatever challenges come our way
We have each other’s backs, we recognize our accomplishments, and we grow together
We celebrate and support one another - from big and small things in life to big career moments
And giving back is in our DNA (we get 10 days off each year to do just that)
We know that powering an inclusive future starts with us
Because without diversity and a dedication to equality, there is no moving forward
Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way
Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions
So, you have colorful hair? Don’t care
Tattoos? Show off your ink
Like polka dots? That’s cool
Pop culture geek? Many of us are
Passion for technology and world changing? Be you, with us! #WeAreCisco Location:Offsite, RTP, North Carolina, USAlternate LocationRemote USAArea of InterestInformation TechnologyCompensation Range116400 USD
- 222200 USDJob TypeProfessionalTechnology InterestSoftware DevelopmentJob Id1425951NewMessage to applicants applying to work in the U.S
and/or Canada:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S
and/or Canada locations, not including equity or benefits
For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses
Hiring ranges for sales positions include base and incentive compensation target
Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training
Applicants may not be eligible for the full salary range based on their U.S
or Canada hiring location
The recruiter can share more details about compensation for the role in your location during the hiring process.U.S
employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday
Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO
We offer additional paid time to volunteer and give back to the community
Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components
For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target
Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Source : CISCO Systems