Senior Specialist Solutions Engineer - Cloudflare
Austin, TX
About the Job
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Job Locations: San Francisco Bay Area
What you'll do as a Senior Specialist Solutions Engineer
As a Senior Specialist Solutions Engineer, you will be responsible for designing network solutions that meet the needs of our clients. You will work closely with clients to assess their requirements, develop network architecture, and provide technical guidance through the sales engagement. You will be expected to ensure that network solutions are reliable, scalable, and secure. The ideal candidate will have excellent problem-solving skills, strong technical knowledge, and experience in network architecture and design.
You serve as a trusted advisor to our customers; helping them find the best solution for their business needs with Cloudflare’s Developer Services. You will work closely with our Account Executives (AEs); generalist SEs, as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support.
Responsibilities
- Guide qualified prospects through the Solution Design and Proof of Concept stages of sales engagements; showing them the key capabilities of the Cloudflare Developer Services portfolio.
- Work with your Solutions Engineer and Sales Partners to consistently achieve Pipeline and Revenue goals
- Understand our customers IT landscape, application requirements and develop an architecture for our customers to support their business needs
- Articulate the benefits of the Cloudflare's Developer Platform product portfolio vs competing solutions
- Promote retention by capturing and communicating gaps in product or features
Skill Requirements
- Curiosity and learning agility
- Minimum 5 years of prior Technical Sales, full-stack Engineering, Cloud Developer or related experience
- Minimum 4 years software development experience delivering full-stack applications, preferably using modern Javascript frameworks and a variety of databases
- Advanced understanding of web applications and cloud architectures.
- Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
- In-depth knowledge of at least one major public cloud provider (AWS, GCP, Azure, etc.).
- Familiar with evolution in different application development and deployment (on-premise, public cloud, private cloud, hybrid) and what's next.
- Have a good understanding of systems design theory and practice for distributed, full-stack applications (frontend, backend, databases, related services)
- Have a good understanding of developer workflows (branching, release, versioning, CI/CD practices, system integrations)
- Fundamental knowledge of related services for monitoring, tracing, APM and metric tracking
- Ability to jump in with hands-on configuration and code assistance when needed
- Ability to manage a project, work to deadlines, and prioritize between competing goals
Other desirable skills areas include:
- AWS Solutions Architect or GCP Cloud Architect certifications
Compensation
Compensation may be adjusted depending on work location.
- For Colorado, New York and Texas based: Estimated annual salary of $208,000K - $254,000K
- For New York City, Washington, DC Metro and California based (excluding Bay Area): Estimated annual salary of $211,000K - $257,000K
- For San Francisco Bay Area based hires: Estimated annual salary of #221,000K - $271,000K
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
