Senior Systems Engineer - Business Applications at Fivetran
Oakland, CA 94601
About the Job
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity
With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required
We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.About the RoleFivetran is building data pipelines to power the modern data stack for thousands of companies
We’re looking for a Systems Engineer, Business Applications who will play a key role within our G&A Systems Engineering team helping to drive our corporate and legal systems initiatives. As part of our Business Systems Engineering team, you will be responsible for providing the day to day support for our corporate and legal systems
You will have expertise in task and project management systems such as the Jira platform, and a desire to play a key role on our Jira implementation team as our first Jira Administrator at Fivetran
You will also have the desire to branch out beyond Jira, and assist with our knowledge management solution, Slab, as well as being our primary point of contact for all Legal Systems efforts
You will be able to offer up your technical expertise to identify, analyze and develop solutions to complex business problems
You will play a key role in the maintenance, configuration and optimization across the systems you support
Our ideal candidate will possess in-depth knowledge across the various modules within Jira, while also having an open mindset to expand their systems toolkit. This is a full-time position based out of our Oakland office.Technologies You’ll UseJira, Slab, and Ironclad are examples of systems that you may encounter day to day
More importantly, we’re looking for someone who is willing to explore and learn new solutions and become the local expert in those.What You’ll DoThink broadly about processes and their dependencies, and create well-designed solutions beyond the immediate opportunityLead the configuration and customization of our Systems to align with business processes and requirements, inline with Fivetran’s Feature Development Life CycleSupport configuration testing activities including UAT to E2E in close partnership with the businessSupport the day to day of our corporate and legal systems, focusing on custom configurations, reporting, and native integrationsTroubleshoot any issues that arise, establishing the root cause and implementing a fix within a timely mannerEnsure Jira is kept up to date by managing patches and upgradesCreate and maintain detailed documentation of system processes, configuration, and technical designCollaborate closely with internal stakeholders across the organization to understand business needsAssess Corporate and Legal workflows and identify opportunities for process improvements and automationAssist in developing overall Corporate and Legal roadmap recommendationsSkills We’re Looking For5+ Years of Jira Administration experienceAbility to translate business requirements into technical solutionsStrong understanding of Agile project management methodologies.Thinking as the end user first, focused on the experience and UX customizationExperience implementing Jira at a very R&D heavy organizationSolid understanding of Jira system configuration including Jira Automation, scripting, and Jira Query LanguageFamiliarity with Jira integrations such as GithubEager to learn and stretch beyond your comfort levelStrong communication skills Attention to detailBonus SkillsAtlassian Certified Jira Administrator, Atlassian Certified Jira Project Administrator, Atlassian Certified Jira Service Management Administrator, Atlassian Certified in Managing Jira Cloud ProjectsExperience as a software engineer / systems analyst, or as a systems engineer applying software development principles to internal systemsExperience with related corporate systems, such as Github, Carta, Ironclad, Coupa, Aha - we work cross-functionally and you’ll encounter these from time to timePublic company experience and a working understanding of system and process controls.Proficiency in general-purpose programming languages, SQL, and general data literacy#LI-EM1The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level
Our pay ranges are determined by role, level, and location
Our job titles may span more than one career level
Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands
The pay range is subject to change and may be modified in the future
Your recruiter can share more about the specific pay range for your location during the hiring process.This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable. Pay Range$149,927.34—$179,920 USDPerks and Benefits100% employer-paid medical insurance*Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days offRSU stock grants*Professional development and training opportunitiesCompany virtual happy hours, free food, and fun team-building activitiesMonthly cell phone stipendAccess to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.*May vary by country and worker type - please reach out to your recruiter for more informationClick here to learn more about Fivetran's Benefits by Region.We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
Read about us in Forbes. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers
We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities
Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.To learn more about our candidate privacy policy, you can read our statement here.We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process
If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form
We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience
Your request and any information provided will be kept confidential and will not impact your candidacy
We look forward to hearing from you and accommodating your needs to the best of our ability.
With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required
We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.About the RoleFivetran is building data pipelines to power the modern data stack for thousands of companies
We’re looking for a Systems Engineer, Business Applications who will play a key role within our G&A Systems Engineering team helping to drive our corporate and legal systems initiatives. As part of our Business Systems Engineering team, you will be responsible for providing the day to day support for our corporate and legal systems
You will have expertise in task and project management systems such as the Jira platform, and a desire to play a key role on our Jira implementation team as our first Jira Administrator at Fivetran
You will also have the desire to branch out beyond Jira, and assist with our knowledge management solution, Slab, as well as being our primary point of contact for all Legal Systems efforts
You will be able to offer up your technical expertise to identify, analyze and develop solutions to complex business problems
You will play a key role in the maintenance, configuration and optimization across the systems you support
Our ideal candidate will possess in-depth knowledge across the various modules within Jira, while also having an open mindset to expand their systems toolkit. This is a full-time position based out of our Oakland office.Technologies You’ll UseJira, Slab, and Ironclad are examples of systems that you may encounter day to day
More importantly, we’re looking for someone who is willing to explore and learn new solutions and become the local expert in those.What You’ll DoThink broadly about processes and their dependencies, and create well-designed solutions beyond the immediate opportunityLead the configuration and customization of our Systems to align with business processes and requirements, inline with Fivetran’s Feature Development Life CycleSupport configuration testing activities including UAT to E2E in close partnership with the businessSupport the day to day of our corporate and legal systems, focusing on custom configurations, reporting, and native integrationsTroubleshoot any issues that arise, establishing the root cause and implementing a fix within a timely mannerEnsure Jira is kept up to date by managing patches and upgradesCreate and maintain detailed documentation of system processes, configuration, and technical designCollaborate closely with internal stakeholders across the organization to understand business needsAssess Corporate and Legal workflows and identify opportunities for process improvements and automationAssist in developing overall Corporate and Legal roadmap recommendationsSkills We’re Looking For5+ Years of Jira Administration experienceAbility to translate business requirements into technical solutionsStrong understanding of Agile project management methodologies.Thinking as the end user first, focused on the experience and UX customizationExperience implementing Jira at a very R&D heavy organizationSolid understanding of Jira system configuration including Jira Automation, scripting, and Jira Query LanguageFamiliarity with Jira integrations such as GithubEager to learn and stretch beyond your comfort levelStrong communication skills Attention to detailBonus SkillsAtlassian Certified Jira Administrator, Atlassian Certified Jira Project Administrator, Atlassian Certified Jira Service Management Administrator, Atlassian Certified in Managing Jira Cloud ProjectsExperience as a software engineer / systems analyst, or as a systems engineer applying software development principles to internal systemsExperience with related corporate systems, such as Github, Carta, Ironclad, Coupa, Aha - we work cross-functionally and you’ll encounter these from time to timePublic company experience and a working understanding of system and process controls.Proficiency in general-purpose programming languages, SQL, and general data literacy#LI-EM1The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level
Our pay ranges are determined by role, level, and location
Our job titles may span more than one career level
Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands
The pay range is subject to change and may be modified in the future
Your recruiter can share more about the specific pay range for your location during the hiring process.This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable. Pay Range$149,927.34—$179,920 USDPerks and Benefits100% employer-paid medical insurance*Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days offRSU stock grants*Professional development and training opportunitiesCompany virtual happy hours, free food, and fun team-building activitiesMonthly cell phone stipendAccess to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.*May vary by country and worker type - please reach out to your recruiter for more informationClick here to learn more about Fivetran's Benefits by Region.We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
Read about us in Forbes. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers
We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities
Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.To learn more about our candidate privacy policy, you can read our statement here.We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process
If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form
We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience
Your request and any information provided will be kept confidential and will not impact your candidacy
We look forward to hearing from you and accommodating your needs to the best of our ability.
