Senior Technical Program Manager - MasterCard

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Senior Technical Program Manager Overview: Mastercard’s Commercial Solutions team seeks a Senior Technical Program Manager to lead complex, cross-functional initiatives that drive innovation and execution within our organization. This position is for a project, Embedded Finance application, that is establishing a Java, Spring, and Hibernate-based technology stack on a service-oriented architecture, supporting multiple Mastercard commercial products with enriched data. This platform consolidates transaction details from Mastercard issuers alongside data from third-party vendors (such as airlines and hotels) to deliver actionable insights. There are multiple teams as part of Commercial Solutions, across (Pune) India, (Dublin) Ireland and (St. Louis) USA Tech hubs. Team members may be developers, testers, analysts, architects, project managers and product owners. The team is cross-functional and follows the agile SAFE methods to deliver the work. This role requires strong leadership, a deep understanding of technology, and exceptional program management skills. Role: • Collaborate with Product Managers to translate business needs into detailed product requirements, managing comprehensive product documentation for clear understanding across engineering teams. • Work closely with Agile development teams to evaluate application impacts and determine optimal functional solutions. • Lead backlog creation and refinement sessions, defining user stories and acceptance criteria to ensure clarity on functional and non-functional requirements. • Define acceptance criteria, review deliveries, and provide sign-off based on demo sessions, ensuring they meet the required standards. • Conduct impact assessments on new projects, facilitating accurate estimations and breaking down stories into manageable pieces for sprint planning and retrospectives. • Collaborate with project teams and business owners across multiple geographies, effectively managing tasks in a distributed environment. • Bring a strong understanding of relevant technologies to support engineering teams effectively. • Document insights, learnings, and best practices to enhance long-term team efficiency and knowledge. All About You: • Experience with JIRA or Rally for Agile project tracking and management. • Experience with MVC frameworks like Spring (Batch, Boot) and ORM frameworks such as Hibernate. • Strong proficiency in JMS/Messaging, with hands-on experience in middleware such as WebSphere MQ or Apache Kafka (a must). • Proficient in Oracle database management and SQL query writing. • Skilled in breaking down high-level requirements into detailed functional and non-functional requirements with minimal oversight. • Confident with interface specifications, running queries, and conducting high-level technical analysis to drive discussions effectively. • Proven experience working with multiple global stakeholders. • Exceptional written and verbal communication skills, able to convey complex information in a clear, concise manner. • Familiarity with the Payments domain, PCI, PII, and other financial security requirements is preferred. • Bachelor’s degree in Computer Science, Engineering, or a related technical field. Equivalent practical experience will be considered. #LI-NF1 Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Atlanta, Georgia: $94,000 - $157,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.