Senior Technical Writer - Randstad USA
Trenton, NJ 08611
About the Job
job summary:
location: Trenton, New Jersey
job type: Contract
salary: $60.55 - 65.55 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Our Client is looking for a Technical writer in Trenton NJ, for long term opportunity.
Create and maintain technical documentation that communicates complex technical information to both technical and non-technical audiences. Ensure product documentation, user guides, and manuals are clear, accurate, and accessible to users.
location: Trenton, New Jersey
job type: Contract
salary: $60.55 - 65.55 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- - Develop and execute a documentation strategy that aligns with the organization's product development and releaResponsibilitiesse cycles.
- - Collaborate withproduct managers, developers, and subject matter experts to understanddocumentation needs.
2. Content Creation
- - Write, edit, andformat technical documentation, including user manuals, online help, releasenotes, API documentation, and knowledge base articles.
- - Translate complextechnical concepts into clear, concise, and user-friendly content.
3. Audience Analysis
- - Identify andunderstand the target audience(s) for each document or piece of content.
- - Tailor documentationto suit the knowledge level and needs of different user groups.
4. Documentation Tools
- - Proficiently usedocumentation tools and software as provided by the NJ DOE.
- - Maintain versioncontrol for documentation.
5. Visual Elements
- - Create or collaboratewith graphic designers to include visual elements like diagrams, screenshots,and illustrations to enhance comprehension.
- - Ensure consistency invisual elements and formatting.
6. Usability Testing
- - Conduct usabilitytesting of documentation with end users to gather feedback and makeimprovements.
- - Iterate and updatedocumentation based on user feedback and changing product features.
7. Compliance andStandards
- - Ensure thatdocumentation complies with industry standards, regulations, and bestpractices.
- - Maintain documentationquality and consistency across all materials.
8. Translation andLocalization
- - Coordinate translationand localization efforts for documentation as needed for global audiences.
- - Ensure that translatedcontent maintains the same level of accuracy and clarity.
9. Training and Collaboration
- - Provide training to end users and collaboratewith other teams, including support, product management, and development, togather information and feedback.
10. Documentation Updates
- - Keep documentation up-to-date with product changes, enhancements, and new features.
- - Communicate updates to users through release notes and other channels.
11. User Feedback and Support
- - Collect and analyze user feedback to identify areas for improvement in documentation.
- - Provide support and guidance to users seeking help through documentation.
Qualifications
- - Bachelor's degree in technical writing, English, computer science, or a related field.
- - 10+ years of experience in technical writing, including experience in a senior or lead role.
- - strong writing and editing skills, with a keen eye for detail and grammar.
- - Proficiency in using technical writing tools and software.
- - Experience writing technical documentation for cloud based software, such as Salesforce, AWS, and Snowflake.
- - Familiarity with documentation best practices, standards, and style guides.
- - Knowledge of content management systems and version control systems.
- - Ability to quickly grasp complex technical concepts and communicate them effectively.
- - strong organizational and project management skills.
- - Excellent communication and collaboration skills.
- - Experience with Agile development methodologies is a plus.
Source : Randstad USA