Senior VoIP Administrator - Maximus

Maximus is seeking a Voice over Internet Protocol (VoIP) Administrator to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.

This person will work with a collaborative team to provide expertise in the design, implementation, and maintenance of systems and technologies for a federal client's critical communication needs. As an integral member of our team, the VoIP Administrator will play a pivotal role in ensuring the reliability, availability, and performance of VoIP solutions.

This position offers a flexible hybrid/telecommute schedule. The onsite and telecommute arrangement is determined by the site team and may change based on government or operational needs. Candidates should reside within a commutable distance and be able to report onsite as required by the government customer.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS248, T3, Band 6

• Collaborate with cross-functional teams to design, configure, and maintain VoIP systems, incorporating a diverse range of VoIP technologies and platforms.

• Monitor and analyze the performance and availability of VoIP systems, utilizing monitoring tools and protocols, and take proactive actions to prevent and resolve issues.

• Conduct capacity planning and scalability assessments for VoIP systems to ensure optimal performance and call quality.

• Implement and manage VoIP protocols, codecs, and technologies to ensure efficient and high-quality voice communication.

• Administer user accounts, extensions, call routing, and other VoIP system configurations, ensuring alignment with business requirements.

• Troubleshoot and resolve VoIP-related issues, including call quality, connectivity, and system outages.

• Collaborate with vendors and service providers to support the integration of new VoIP technologies and features.

• Stay updated with industry best practices and emerging trends in VoIP technologies and incorporate relevant advancements.

• Provide mentorship and guidance to junior staff members on VoIP administration best practices.

Minimum Requirements

TCS248, T3, Band 6

• Active Secret clearance is required.
• Due to agency and contract requirements, candidates must be U.S. citizens with no dual citizenship.

•7+ years of experience as a VoIP Admin or related field.

• This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.

• Telework: Candidates must reside within a commutable distance and be available to work onsite at the customer's discretion. This includes being on-site during the transition period. Must be based around Annapolis Junction, MD.

• Experience in some, or all, of the following: VoIP protocols, codecs, and technologies, including SIP, RTP, SRTP, and others.

•This position requires a High School Diploma, GED, or equivalent

#techjobs #clearance #optoct24

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Annual Base Pay Minimum for this Position

$

85,000.00

Annual Base Pay Maximum for this Position

$

115,000.00