Server and Application Monitoring Engineer (IBM Tivoli, IBM Netcool Omnibus) - ICONMA, LLC

Location: Charlotte, NC/ Richmond, VA/ Atlanta, GA
Duration: 18+ Months with possible contract to hire/ with possible extension

Description:

·         The role of the Server and Application Monitoring Engineer is to provide engineering and monitoring services for the evolution of the Monitoring and Event Management Platforms.

·         The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, governance and change management policies set forth by the Bank.

·         Following established written procedures, guidelines and techniques, develops, enhances, tests, supports, maintains, and debugs software applications that support business units or support functions.

·         Fully competent to work under general direction on the most complex projects, often on multiple phases, and seeks guidance and direction from more senior associates or manager, as needed.

·         Working knowledge of business or function for which application is designed.

·         Often responsible for the completion of a phase of a project.

·         Maintain and support the Monitoring platforms while adhering to Bank policies and standards.

·         Participate in and help coordinate maintenance activities.

·         Guide and mentor, a teams of specialists assigned to provide operational support of Monitoring Tools.

·         Advise server and application support teams on how best to use Event Management functions.

·         Develop, update and test server & application monitoring solutions most often in various scripting languages.

·         Perform and assist with troubleshooting server & application issues that may or may not have monitoring solutions in place.

·         Respond to incidents for application availability issues as part of on-call duties.

·         Develop software solutions to address manual work, repeatable work or inefficient processes that can be improved.

·         Prepare and maintain Monitoring solution design, support & process documentation.

·         Support efforts to design, integrate and implement monitoring and event management solutions for core infrastructure, cloud infrastructure, applications, performance monitoring, and synthetic monitoring.

Required Skills:

·         Minimum 5+ years of experience with IBM Tivoli Monitoring (ITM)

·         Must have experience with ITM Log Monitoring

·         Good understanding of IBM Netcool Omnibus and the communication between ITM and Netcool

·         Strong experience working with Linux & Windows servers

·         Strong knowledge and working experience with Regex

·         Strong experience scripting on Windows servers using Powershell

·         Experience working with scripting on Linux servers using Shell & Python.

·         Experience implementing and configuring multiple IBM Netcool/Impact clusters for high availability.

·         Experience integrating IBM Netcool/Impact with varied data source types and databases.

·         Code and support IPL and JavaScript language IBM Netcool/Impact policies

·         Strong troubleshooting skills of end-to-end processes in a multi-tier IBM Netcool/Omnibus architecture.

Ideal candidate example profile(s)
Minimum 5+ years of experience with IBM Tivoli Monitoring (ITM)

Desired Skills:

·         Bachelor's degree in engineering, computer science, related field and or technical training

·         Experience with comparable monitoring tools

·         Self-starter, self-directed and shows initiative

·         Focused on execution, delivery, and commitment to dates

·         Skills in scripting is desired, such as with Python, Ansible, Shell, Powershell

·         Basic knowledge of Active Directory

·         Can tie strategy and actions to business impact and results

·         Strong written and verbal communications skills

·         Organized and detail oriented; must have a strong technical acumen

·         Ability to partner with others for the good of the initiative

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.