Service Advisor - Honda of Pasadena

Want to be a TOP DOG? Well here is your opportunity to excel at an expanding dealership with top-notch ratings on Google, Yelp, and Cars.com to name a few.

Honda of Pasadena, a high-volume store in the heart of Los Angeles, is looking for several highly motivated individuals with the technical and customer service skills to advance their careers in the automotive field.

If you're serious about your career, rest assured you've come to the right place. At Honda of Pasadena, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our dealership is concerned and committed to your success and we are invested in your future.

As a Service Advisor, you will be responsible to meet and greet service customers promptly in a professional and courteous manner.

Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.

Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.

Check on the progress of services to vehicles throughout the day and contact customers to communicate and receive approval regarding any changes in the cost estimate, promised time of delivery, or recommended services.

Administer new and used vehicle warranty and customer pay repairs in accordance with manufacturer guidelines.

Inspect vehicles prior to each customer delivery to ensure vehicle services and/or repairs are performed correctly and communicate the results with the customer.

Meet requirements of the state and federal law for automobile repair and consumer protection.

Qualifications: 1-year minimum Service Advisor experience(Honda/Acura brand a plus) • Valid driver’s license and a good driving record. • All applicants must be authorized to work in the USA. • All applicants must be able to perform all work duties and responsibilities in a safe manner. • All applicants must be able to demonstrate the ability to pass pre-employment testing including background checks, drug tests, and a valid driver's license.

Benefits: • Major medical, dental, and vision

401k

Paid factory training

PTO

Job Type: Full-time

Salary: Base + sales commission

Job Type: Full-time

Pay: Up to $100,000.00 per year

Job Type: Full-time