Service Desk Analyst I at SUCCESS BY DESIGN LLC
Centreville, VA 20120
About the Job
| Minimum/General Experience: Provides Service Desk or Network Operations level I support. Shall have experience providing level 1 phone support or customer service experience. Minimum two years’ experience in the field. Functional Responsibilities: Works closely with service desk and Network Operations Center (NOC) staff and supervisors to provide level 1 support directly to customers in Microsoft windows based desktop environment. Performs incident recording and basic incident investigation. Minimum Education: High School diploma |
Salary
55,000 - 60,000 /year
