Service Desk Technician at TEKsystems

Description:

This technician will be responsible for providing remote and site hand support for clients.. The tickets will be 70% email and 30% phone calls. It is important that this person is confident when speaking to end users and goes into their day with a well thought out plan.

Skills:

Help desk, Help desk support, Service desk, Troubleshooting, Customer service, Support, Windows 10, Active directory, Windows, Office 365, Desktop, Technical support, Ticketing system, Hardware, Phone support

Top Skills Details:

Help desk,Help desk support,Service desk,Troubleshooting,Customer service,Support,Windows 10,Active directory,Windows,Office 365,Desktop,Technical support,Ticketing system,Hardware

Experience Level:

Intermediate Level

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following: 

§ Medical, dental & vision 

§ Critical Illness, Accident, and Hospital 

§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributionsavailable 

§ Life Insurance (Voluntary Life & AD&D for the employee and dependents) 

§ Short and long-term disability 

§ Health Spending Account (HSA) 

§ Transportation benefits 

§ Employee Assistance Program 

§ Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.