Service Desk Technician at TEKsystems

Description:

Our client is looking for a service desk individual with 1-3 years experience. They currently have a team on service desk individuals and have a need to join the team. Some of the responsibilities are as follows: Support of computer hardware, software and applications. Support of mobile devices, including iPhones, iPads and Android devices. Maintain service level agreements. Communicate technical solutions to end users. Provide one-on-one training for end users. Appropriately determine when to escalate to the next level of support.

Skills:

A+ , Service Desk , helpdesk , troubleshoot , support, windows 10, Service desk, Troubleshooting, Technical support, Hardware, Office 365, Ticketing system, Password reset, Help desk, Help desk support, Active directory, Servicenow

Top Skills Details:

A+ , Service Desk , helpdesk , troubleshoot , support,windows 10,Service desk,Troubleshooting,Technical support,Hardware,Office 365,Ticketing system,Password reset

Additional Skills & Qualifications:

This individual needs to have great communication and work well within a team setting. Critical thinking ability is necessary along with great soft skills.

Eligibility requirements apply to some benefits and may depend on your job classification

and length of employment. Benefits are subject to change and may be subject to

specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following: 

§  Medical,

dental & vision 

§  Critical

Illness, Accident, and Hospital 

§  401(k)

Retirement Plan – Pre-tax and Roth post-tax contributions available 

§  Life

Insurance (Voluntary Life & AD&D for the employee and dependents) 

§  Short

and long-term disability 

§  Health

Spending Account (HSA) 

§  Transportation

benefits 

§  Employee

Assistance Program 

§  Time

Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.