Service Engineer 2 - KYYBA, Inc
Columbus, IN 47201
About the Job
Job Description
Must have skills:
-Project management experience
-Conflict resolution experience
-Decision making skills
-Ability to prioritize
-Technical background is a plus
This position will be 100% onsite. Hours are 8-5, M-F.
Education: Bachelor's Degree in an engineering or engineering tech field with 2-4 years on the job experience.
"Summary: Work as a technical liaison between the *** field service organization and the Engineering, Quality & Manufacturing organizations to identify, define and prioritize product problems and implement solutions for Midrange engines.Education/Experience: - BS or MS degree in ME, IE, EE, AgE, or equivalent - 2-4 years relevant experience - Strong team environment experienceSkills and Competencies: - Ability and discipline to clearly define and document product problems. - Ability to manage multiple work assignments in a highly unstructured work environment (e.g. Time Management skills). - Ability to solve ambiguous, complex problems systematically using data-based problem solving techniques. - Understanding of engineering analysis tools, statistical methods and project management tools. - Understanding of internal combustion engines and engine systems ? preferred - Flexibility to work and communicate effectively with a wide range of people (Product Engineering, Field Service Personnel, End Customers, Warranty, Applications Engineering Purchasing, Aftermarket, etc.) - Strong PC skills (e.g. Word, Excel, Lotus Notes, etc.). - Familiar with basics of Six Sigma (Green Belt is a plus). - Familiar with general statistical methods and data analysis skills are preferred.Major Job Duties and Responsibilities: - Determine potential exposure to *** on product problems and provide affected area with cost and customer impact information needed to establish priority for corrective action. - Participated in failure analyses on Midrange engine components to assist Filed Service Warranty, and Engineering with problem definitions. - Meet with customers and distributors to investigate problems, discuss solutions and conduct training. - Support product development teams and problem solving teams via the installation of field test engines/components and the monitoring/reporting of reliability data. - Provide Service input during Design Reviews, M Reviews, etc. To ensure the serviceability of new components and products. - Support the initial publication and subsequent revision of Service literature (O&M Manual, T&R Manual, Shop Manual, Service/Parts Topics, etc.) for Midrange engines. - Support the Dealer Technical Escalation process."
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans /Veteran Spouses/ Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client
SELECT AWARDS
Must have skills:
-Project management experience
-Conflict resolution experience
-Decision making skills
-Ability to prioritize
-Technical background is a plus
This position will be 100% onsite. Hours are 8-5, M-F.
Education: Bachelor's Degree in an engineering or engineering tech field with 2-4 years on the job experience.
"Summary: Work as a technical liaison between the *** field service organization and the Engineering, Quality & Manufacturing organizations to identify, define and prioritize product problems and implement solutions for Midrange engines.Education/Experience: - BS or MS degree in ME, IE, EE, AgE, or equivalent - 2-4 years relevant experience - Strong team environment experienceSkills and Competencies: - Ability and discipline to clearly define and document product problems. - Ability to manage multiple work assignments in a highly unstructured work environment (e.g. Time Management skills). - Ability to solve ambiguous, complex problems systematically using data-based problem solving techniques. - Understanding of engineering analysis tools, statistical methods and project management tools. - Understanding of internal combustion engines and engine systems ? preferred - Flexibility to work and communicate effectively with a wide range of people (Product Engineering, Field Service Personnel, End Customers, Warranty, Applications Engineering Purchasing, Aftermarket, etc.) - Strong PC skills (e.g. Word, Excel, Lotus Notes, etc.). - Familiar with basics of Six Sigma (Green Belt is a plus). - Familiar with general statistical methods and data analysis skills are preferred.Major Job Duties and Responsibilities: - Determine potential exposure to *** on product problems and provide affected area with cost and customer impact information needed to establish priority for corrective action. - Participated in failure analyses on Midrange engine components to assist Filed Service Warranty, and Engineering with problem definitions. - Meet with customers and distributors to investigate problems, discuss solutions and conduct training. - Support product development teams and problem solving teams via the installation of field test engines/components and the monitoring/reporting of reliability data. - Provide Service input during Design Reviews, M Reviews, etc. To ensure the serviceability of new components and products. - Support the initial publication and subsequent revision of Service literature (O&M Manual, T&R Manual, Shop Manual, Service/Parts Topics, etc.) for Midrange engines. - Support the Dealer Technical Escalation process."
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans /Veteran Spouses/ Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client
SELECT AWARDS
- An INC 5000 company for 10 years
- Corp! Michigan Economic Bright Spots
- Crain’s Detroit Business Top Staffing Service Companies in Detroit
- TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
- Best of MichBusiness winner in HR Wizards & Partnerships
- Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
- 101 Best & Brightest Companies to Work for in Michigan
Source : KYYBA, Inc
