Service & Installation Technician-SAH, Inc. - Secure-A-Home Inc

Join Our Team at SAH, Inc.!

Who We Are:

SAH, Inc., a sister company of Berkshire Systems Group, Inc., is on the lookout for talented individuals to join our team! We are a leading systems integration company known for our top-notch fire safety and security solutions for both commercial and residential clients. Our commitment to excellence drives us to continually enhance our expertise in the industry.

The Service & Installation Technician Role:

As a Service & Installation Technician, you'll report directly to the Vice President and collaborate closely with our Sales team and Operations Coordinator/Scheduler. Your primary responsibilities will include installing and servicing fire, security, card access, and video camera systems for residential and small commercial clients. This role involves daily travel to client sites, within Pennsylvania, between Harrisburg and Philadelphia. Most client sites are generally local. We're looking for someone with robust technical knowledge and exceptional customer service skills. The role demands precise documentation and a commitment to delivering outstanding service.To ensure the success of the Service & Installation Technician, SAH, Inc. provides:

• Company vehicle with AAA membership
• Fuel card
• Company-issued laptop, tablet, and cell phone
• All necessary tools and comprehensive training

Who You Are:

A driven, self-motivated individual passionate about fire, security, card access, and video camera systems. You should be eager to contribute to SAH, Inc.'s growth and dedicated to providing world-class service through ongoing education and professional development in the life safety industry. Responsibilities Include:

• Interpret blueprints and floor plans
• Unbox, install, and wire fire, burglar, card access, and video camera systems
• Program and test all systems components
• Certify systems using SAH, Inc. and industry forms
• Document installation and service progress, including parts used and work orders, via a web-based platform
• Provide excellent on-site customer service, including training and technical support
• Maintain a clean and organized work area at client sites and an orderly work vehicle
• Troubleshoot, diagnose, and repair systems
• Respond to system trouble calls, including intrusion, building access, and video surveillance issues
• Process documentation in line with company and customer standards

Where You'll Be Located:

• Ideally based in Berks County or a nearby area
• Primarily work out of our corporate office in Shillington, PA.
• Must be at least 21 years old with a valid driver's license and a clean driving record
• If you're ready to take your career to the next level with SAH, Inc., apply today!

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