Service Manager at Denham Resources

If you are an experienced Service Manager, this opportunity may be what helps you to accomplish your professional goals. You would oversee the maintenance department of a growing agricultural equipment company with excellent potential to continue expanding your opportunities. The company has a clear target of improving the performance of the company & its' staff.

You will:
 Take calls from customers on service-related issues on their equipment, diagnoses problems and send out mechanics with appropriate parts to effect repair
 Perform repair/warranty work in house or on site as necessary
 Discuss the proper way to operate and maintain the equipment with customers. This may include customer site training
 Discuss determination of effectiveness with customers
 Work with automated repair estimate systems, (computer) to determine job hour estimates
 Lead the staff of mechanics to get jobs done in estimated time, correctly
 Accomplish sales on used harvesters, gondolas and picking mechanisms
 Arrange for transportation of equipment as needed
 Make safety job one
 Ensure service person follows safe work practices
 Conduct bi-weekly tailgate safety meetings
 Ensure all service personnel have the required driver training
 Supervise five employees
 Carry out supervisory responsibilities in per the company’s rules, plus Federal, State, and local laws
 Interviewing, hiring, and training employees
 Planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems