Service Support Specialist - Allnessinc

We have partnered with a large manufacturing company in the San Jose, CA area toprovide them with a Service Support Specialist.Please review the job description below and let us know if you are interested.Responsibilities of the Service Support Specialist:·Coordinate/conduct project meetings, write detailed business and systemrequirements, lead User Acceptance Testing and provide system training tobusiness users·Drive system project execution and advocate change management with IT team asneeded for each initiative·Support day-to-day system troubleshooting and system administration·Manage daily operation process for sales debit/credit requisition·Perform various administration tasks, for example, idle mask management·Conduct regular training for Customer Support Specialist, including usermanual, operation process and policy updatesRequirements of the Service Support Specialist:·Mandarin speaking is required·BA in Business Administration or BS in Computer Science related·Minimum four (4) years of customer service, system project coordination, orrelated experience. Understanding of semiconductor advanced packaging is highlydesirable·Must have Advanced Microsoft Office skills (Excel, Word, and PowerPoint)·Excellent written and oral language skills and possess presentation skills·Must be extremely detail-oriented, highly organized, service-oriented,result-driven, problem-solving and eager to learn individual·Strong interpersonal skills and positive attitude to function within andoutside the teamBenefits for the Service Support Specialist:·Medical Insurance·Dental Insurance·Profit Sharing