Service Technician - Mountain Alarm Fire & Security
Helena, MT
About the Job
Come help us protect what matters most!
Mountain Alarm Fire and Security is hiring for an Alarm Technician in our Helena, Montana branch.
Duties & Responsibilities:
- Installation, service, and inspection of security alarms, fire alarms, and associated low voltage systems.
- System testing and inspecting to the prescribed standards.
- Provide on-site emergency troubleshooting and repairs of customers security equipment
- Preparing accurate and timely service tickets and reports.
- Ensuring a high level of customer service, satisfaction, and communication.
- Maintains a clean and safe work environment on and off site.
- Interface successfully with Administration, Sales, Customers, and Management.
- Ability to use a variety of hand tools.
- Has excellent attendance and punctuality.
- Dresses in appropriate attire.
- Acts in a professional manner.
Education & Required Skills:
- High School Diploma
- Ability to work with small tools as assigned (i.e. screw driver, hammer, etc.)
- Ability to install, inspect, or service security alarms.
- Basic computer knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook).
- Exemplary customer service skills to deal with both internal and external customers.
- Excellent written and verbal communication skills.
- Must read and speak English
- Strong Time Management Skills
- Must be able to lift a minimum of 50 pounds.
- Must be responsible, self-motivated, self-starter, personable and well organized
- Must have clean driving record and a valid Montana Driver's License
About Mountain Alarm Fire & Security:
Mountain Alarm Fire & Security has over 65 years' experience protecting what matters most. The Company has grown and expanded to locations throughout Utah, Arizona, Colorado, Idaho, Montana, and Wyoming. As a family owned and operated company, we strive to provide the best customer experience from inception and beyond. We hire quality individuals with entrepreneurial spirits who are excited to help us soar to levels that far exceed our competition.
Acquired in December 2021 Mountain Alarm is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.