Service Technician I - PMD - Cross Technologies

Responsible for performing quality calibrations adhering to corporate quality standards and procedures.

Essential Functions:

• Calibration encompassing the following core disciplines: Temperature, Pressure, Flow, Vibration, Mass, Electrical, Electronics, Time, Frequency, Radio Frequency, Torque, Force and Dimension. Additional training will be provided post-hire as needed.
• Prepare for all on-sites as assigned by Lead Tech or Service Manager; this includes reviewing equipment lists, procedures, specifications, and ensuring proper standards are selected for work assigned.
• Person must ensure he/she has calibration stickers, PMD work orders, worksheets, tags, cleaning supplies, directions, customer contact information and survey cards; downloading customer information to an on-site laptop may be required.
• Person must ensure all company issued tools and property are in proper working order and in calibration.
• Perform clerical work associated with calibration activities including certificates of calibration. Must provide the original data worksheet for final inspection by Quality.
• Perform quality inspection of calibrated equipment as approved by the Quality Manager.
• All certificates for equipment calibrated on-site and in house shall be completed in a timely manner (within 48 hours of job completion.)
• Keep in good order all tools and equipment, practice good housekeeping
• Maintain a safety and customer service mindset at all times
• Consistently maintain good work attendance and productive work ethic.
• Will perform other duties as assigned by the Service Manager

Minimum Requirements/Qualifications:

• A strong understanding of a wide variety of precision measurement equipment, to include the care and use of Instrumentation, Gages, and Precision Measurement Equipment; calibration program management, and Measurement Principles.
• Be proficient in gage management software
• Be computer proficient in all Microsoft Office applications
• Have a strong understanding of computer system peripherals and communication configurations
• Demonstrate excellent interpersonal and customer service skills
• Have excellent written and oral communication skills, both internally and externally
• Demonstrate self motivation, initiative, honesty, integrity, and attention to detail
• Have a valid driver's license and clean driving record
• Associates Degree in a technical discipline preferred; Instrumentation, Industrial, Mechanical, or Electronics Engineering, for example. Navy or Marine Corp GCAMS / ACTS , AF PMEL, or Army MOS - 94H Test Measurement & Diagnostic Equipment Support Specialist

Core Competencies

• Commitment to Excellence - Check your work
• Customer Relationship Management - communicate with customers to deliver better service
• Methodical Approach - troubleshooting
• Team Building

Physical Demands:

Stands greater than four hours at a time

May require walking 2 - 4 miles during an 8 hour period

Stoops and bends below knee level 2 - 4 times an hour

Lifts and carries less than 50 pounds but greater than 25 pounds repetitively

Climbs stairs more than four times in an eight hour shift

Pushes / pulls objects greater than 25 pounds

Reaches out

Reaches overhead

Repetitively uses feet

Repetitively uses hands (computer keyboard)

Grips with hands