Service Writer - Ag Equipment Dealership - Gpac

We are partnering with a well-established, multi-location agricultural dealership seeking a Service Writer for one of their locations in Colorado. This individual will manage all aspects of parts inventory and customer service in the service department.

Service Writer Responsibilities:

• Handle all customer inquiries and requests related to the Service Department.
• Maintain professional relationships with manufacturer partners.
• Manage customer complaints, parts inquiries, and ensure timely resolution of issues.
• Serve as the primary liaison between customers and various internal departments.

The Service Writer's Primary Focus will be:

• Scheduling appointments, processing orders, and monitoring service progress.
• Handling customer accounts and complaints.
• Educating clients on company products and services.
• Developing and maintaining strong customer relationships.

Service Writer Qualifications:

• 3+ years of experience in service department.
• 1+ year of experience in a Service Writer/Advisor role.
• Extensive familiarity with retail agricultural equipment.
• Proven leadership and customer service skills.
• Strong time management, communication, and organizational abilities.
• Experience resolving customer and employee conflicts effectively.
• Ability to prioritize tasks in a fast-paced environment and work independently.

Service Writer Compensation: $65,000 - $75,000, based on experience.

To apply, please submit a resume to anthony.rivisto@gogpac.com. Only qualified applicants with a submitted resume will be contacted.

Keywords: Service Writer, Service Advisor, Ag Equipment, CASE IH, John Deere, Kubota, AGCO, Massey Ferguson, New Holland, Deutz-Fahr, Fendt, 

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.