Setup Attendant-Banquets - Embassy Suites Syracuse
Syracuse, NY 13204
About the Job
The Banquet Set-up Attendant is responsible for set-up and clean-up of banquet functions as well as monitoring assigned sections during the events to ensure all patrons are served. This position has varying shifts including nights and weekends.
Responsibilities:QUALIFICATIONS:
- Three to six months related experience; or equivalent combination of training and experience.
- Requires the ability to read write and speak the English language.
- Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
- Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
- Knowledge of and ability to appropriately interpret and follow policies and procedures.
- Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
- Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written.
- Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.
RESPONSIBILITIES:
- Provides guests with the finest quality of service at all times and in a warm and enthusiastic manner.
- Vacuums sweeps mops polishes wipes areas clean before during and after events.
- Ensures that the banquet area is maintained in a clean organized and safe condition.
- Ensures that at the close of a function and at the end of the workday all banquet rooms are cleared and securely locked.
- Ensures all equipment is stored in the designated area.
- Is always present in room and greets guests upon arrival.
- Maintains banquet and hotel standards of food beverage and quality guest service.
- Is available to present menus answer questions and take food and beverage orders.
- Cooks or otherwise prepares food according to recipe.
- Assists in food production according to menu and number of persons to be served.
- Monitors tables in assigned section ensuring all patrons are served.
- Clears and cleans tables; resets counters and tables.
- Maintains kitchen and wait station by keeping area tidy and clean and stocks assigned areas at the end of each shift.
- Ensures tips are reported properly for tax processing.
- Other duties as assigned.
Property Details:
Travelers can settle in for a relaxing stay at our new, vibrant Embassy Suites by Hilton Syracuse Destiny USA hotel. They can explore New York's largest shopping, dining, outlet, and entertainment destination. We are also just minutes from downtown, six miles from Syracuse Hancock International Airport and three miles from Syracuse University. We offer a complimentary shuttle anywhere within a six-mile radius of the hotel.
Guests can wake up each morning to a free made-to-order breakfast featuring omelets with your choice of fillings, potatoes, bacon, fruit, pastries and more. They can end a busy day with drinks and snacks at the complimentary Evening Reception in the beautiful atrium lounge. Our on-site restaurant offers comfort food and appetizers in a relaxed atmosphere. Daily room service is available, and our 24-hour sundries shop offers premium snacks, beverages and toiletries.
Our studio and one-bedroom suites feature a separate living area with sofa bed and flat-screen TV in each room. Guests can take advantage of the wet bar, refrigerator, microwave and complimentary WiFi. Our higher level rooms offer beautiful views of downtown Syracuse.
Company Overview:As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
