Shared Services Specialist - Children of America

About Children of America (COA): About Children of America (COA): We are a special blend of people, principles, and pride that creates a diverse and strong community. Our diverse and dedicated team is the backbone of COA's strength. Children of America is seeking a motivated and experienced Billing Specialist to join our team. In this role, you will be responsible for implementing the organization's operational policies, objectives, and initiatives for our childcare centers.

Essential Duties:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

Day-to-Day Responsibilities:

•Handle help desk tickets related to compliance requests, including starting payroll deductions and verifying
rate agreements for new children enrolling.
• Manage and process refunds to families in a timely manner.
•Update the weekly expense summary to monitor and track operational spending.
•Conduct calls with schools to review and help reduce operational costs.
•Review accounts with outstanding balances, write them off as necessary, and send the report to the
collection agency.
•Make follow-up calls to schools to reduce the aging of outstanding accounts.
•Prepare and analyze weekly aging reports for internal review.
•Coordinate with VA and OH schools to ensure compliance with DSS swipe requirements.
•Track attendance awards, collaborate with schools to verify data accuracy, and develop strategies to boost
overall attendance.
•Monitor the accuracy of scheduled versus actual performance metrics.
•Prepare and submit the monthly operational budget on the 1st of each month.
•Compile and report on DSS budgets by the 15th of each month.
•Prepare monthly closing reports summarizing financial and operational performance.
•Identify and report any discrepancies in operational or financial data.

Other Duties
Other duties as assigned by the Director of Business Operations

Supervision
Works under the direct supervision of the Director of Business Operations
This position supervises Billing Analysts.

Benefits:

• Internal career advancement opportunities.
• Childcare assistance program.
• Educational assistance and reimbursement.
• Employee referral bonus.
• Recognition programs.
• Medical, dental, and vision coverage.
• 401(k), life, accident, and disability insurance.
• Paid vacation and holidays.

Children of America is an equal opportunity employer and a drug-free workplace.

All job offers are contingent upon the successful completion of a background check and the submission of the required state documents.