Shelter Case Manager - Making Opportunity Count Inc

About Company:

Making Opportunity Count is a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in Central Massachusetts. We are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is driven by a shared passion for making a lasting impact.

We offer fantastic benefits sure to enhance your work-life balance and overall satisfaction!

For most positions, these benefits will include:

• Health, Dental, and Vision Insurance
• Company Paid Life Insurance and Long Term Disability
• Flexible Spending Account
• 15 Paid Vacation Days
• 12 Paid Sick Days
• 13 Paid Holidays
• Hybrid Work Opportunities
• Student Loan Forgiveness Assistance
• Tuition Remission
• Pet Insurance
• Employee Discounts
• Professional Development Opportunities
• Immediate 403b Employer Contribution, 100% Vesting on Day One!

Other Perks and Benefits: We are partnered with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday.

• Get paid whenever you need with wages on-demand via ZayZoon. No need to wait until payday!

About the Role:

As a Shelter Case Manager you will play a critical role in providing support and assistance to individuals and families experiencing homelessness. You will be responsible for managing a caseload of clients, assessing their needs, and developing and implementing individualized service plans to help them achieve their goals. Your work will directly contribute to our mission of ending homelessness and improving the lives of those we serve.

Minimum Qualifications:

• Bachelor's degree in social work, psychology, or a related field
• Experience working with individuals experiencing homelessness or in a related field
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Excellent organizational and time management skills

Preferred Qualifications:

• Master's degree in social work, psychology, or a related field
• Experience working with diverse populations
• Knowledge of local resources and services for individuals experiencing homelessness
• Bilingual in English and Spanish

Responsibilities:

• Manage a caseload of clients experiencing homelessness, providing support and assistance to help them achieve their goals
• Conduct comprehensive assessments of clients' needs and develop individualized service plans
• Collaborate with community partners to connect clients with resources and services
• Maintain accurate and up-to-date client records and documentation
• Participate in regular team meetings and trainings to enhance your skills and knowledge

Skills:

As a Shelter Case Manager, you will use your strong communication and interpersonal skills to build relationships with clients and community partners. Your organizational and time management skills will be essential in managing a caseload of clients and maintaining accurate records. You will also use your knowledge of local resources and services to connect clients with the support they need. Bilingual skills in English and Spanish are preferred but not required. Overall, your work will directly contribute to our mission of ending homelessness and improving the lives of those we serve.

Work Authorization: Must be eligible to work in the United States

At Making Opportunity Count, we deeply value our culture and are dedicated to fostering a workplace where everyone feels valued and empowered. This is evident through:

• Our non-profit Environment: Our values driven work atmosphere focuses on making a meaningful impact in our community. Our shared commitment to service develops a uniquely supportive culture.
• Championing Diversity, Equity, and Inclusion: We actively promote and celebrate diversity in all forms by embracing diverse perspectives, backgrounds, and experiences while ensuring equitable opportunities for all employees to thrive.
• Career Advancement: Our employees’ growth is paramount. We offer comprehensive training programs, mentorship, and advancement opportunities to assist employees in the pursuit of their career goals.

We believe in the potential of people and the power of diversity to drive innovation and success. We encourage all applicants to apply, even if you do not meet every listed requirement. Your unique experiences and perspectives are what help us shape the future of Making Opportunity Count.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. People of color, members of Tribal Nations and Native communities, LGBTQ-identified people, gender-nonconforming people, people with disabilities, veterans, and people who speak a language in addition to English are strongly encouraged to apply.

For more, visit us online at https://www.mocinc.org/.