Shift Lead - Panda Express
Norfolk, VA 23511
About the Job
At Panda, we invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.
As our Shift Lead, you are responsible for the successful day-to-day performance of your store under the guidance of the General Manager and Assistant Manager. Additionally, you’ll train new front- and back-of-the-house associates, deliver exceptional Guest experiences, and contribute to achieving financial targets.
Restaurant Management Team Responsibilities:
- Lead People aspects of a Panda Express restaurant including hiring, training, coaching, and development.
- Ensure the safety of our Guests and Associates through training and execution of food safety and restaurant safety standards and guidelines.
- Lead Guest components of a Panda Express restaurant including excellent food quality, guest service, associate friendliness, and restaurant cleanliness through your team using proven systems and routines.
- Lead Financial areas of a Panda Express restaurant including sales growth, cost management, and profit growth.
- Apply thorough knowledge of all policies, procedures and practices utilized within unit managed.
- Understand ways in which your unit relates to and impacts PRG.
- Demonstrate knowledge of PRG operations and objectives.
- Seek information regarding trends affecting food service industry.
From our world famous Orange Chicken to our health-minded Wok Smart™ selections, Panda Express defines American Chinese cuisine with bold flavors and fresh ingredients. Freshly prepared. Every day.
Part of our mission at Panda Express has always been to create a flavorful variety of American Chinese dishes that appeal to the varying preferences and tastes of our valued guests. Over the past few years, our teams have been hard at work to make recipe adjustments to remove animal products from some of your favorites, Chow Mein and Eggplant Tofu. Other plant-based dishes include Super Greens, Vegetable Spring Rolls and Steamed White and Brown Rice. For those with any allergies or dietary preferences and restrictions, it is important to note that all items at Panda Express are cooked and prepped in the same kitchen with shared facilities and equipment.
