Shift Leader - FK - Ciccio Restaurant Group - Cali FK
Lutz, FL 33558
About the Job
ABOUT FRESH KITCHEN: Fresh Kitchen invites guests to build their own chef-inspired bowls as fast as they can point. Made from scratch and fresh-to-order, guests are presented with seasonal ingredients including fresh greens, quinoa, sweet potato noodles, perfectly seasoned rices, roasted veggies, hormone and antibiotic-free grilled meats, responsibly sourced seafood options, home-made sauces and flavorful add-ons. The entire menu is 100 percent gluten-free with options available to suite a variety of lifestyles (vegan, paleo, keto); and all food is prepared using 100% olive oil. Fresh Kitchen opened their first location to overwhelming success in Tampa, Florida's SoHo district in 2014, and currently has 8 locations (and growing) throughout the state of Florida.
ABOUT THE JOB
SHIFT LEADERS are our future Fresh Kitchen Leaders. In this role, the Shift Leader is developmental role that's responsible for overseeing and ensuring a high energy, fun, and seamless shift for both team members and guests. The fundamentals of the role include focusing on food quality, guest experience, team support/ accountability, and overall shift success.
THE BASICS
- Must be an ambassador of our mission and core values
- Leads and inspires exceptional hospitality
- Responsible for helping ensure front line is stocked with proper levels of food, that's made to our standards
- Develop and master knowledge of all menu items and FOH stations (Line and Cash)
- Ensure team maintains a clean/ sanitary and safe working environment throughout the shift
- Following essential operational policies and procedures, and helping ensure compliance with local, state, and federal health and employment laws
- Participate in coaching and training hourly team members throughout the shift
- Ensuring all guests have an awesome guest experience (including assistance in handling any guest complaints)
- Responsible for helping ensure front line is stocked with proper levels of food, that's made to our standards
- Maintaining the flow of the shift by constantly monitoring dining room, service line, and cash registers, and jumping in to help when needed
FRESHER THAN YOUR AVERAGE JOB (a.k.a. Benefits)
- GROWTH | be a part of a growing brand and the ability to travel for new location openings
- FREE FOOD | when you work (and discounted meals on your day off)
- COOL SWAG | that you'll even want to wear on your day off
- CULTURE | that's fun and connected and gives back to the community
- FRIENDS WITH BENEFITS | referral program (get paid to work with friends)
- HOLLA-DAYS | Closed for most holidays, so you can enjoy time with family and friends
- BE YOURSELF | You are beautiful, and we celebrate your individuality
PRE-REQs
- 18 years of age or older
- Passion for food and people
- Awesome, Energetic Attitude and personality
- Strong interpersonal skills and ability to inspire other team members
- Ability to delegate, follow up, and properly hold team members accountable
- Strong time management skills, and ability to multi-task
- Strong written/ verbal communication and listening skills
- Able to work in a fast-paced setting for up to 8 hours daily, or as needed (including nights and weekends)
- Willingness to learn and develop
- Must go through certification in all FOH positions (Line and Cash)
- Must pass food Safety Certification and Final Shift Leader Validation and Assesments
The Fresh Kitchen brand is part of Ciccio Restaurant Group. Ciccio Restaurant Group (CRG) was founded more than 25 years ago in New York City. The restaurant group was named after Lanza's father (Frank Ciccio Lanza) who was a successful Fortune 100 CEO and founder of L3 Communications. . The healthy mindset and beautiful weather drew the founders to the Florida coast in 1996. CRG currently owns and operates 19 different restaurants under the Better Byrd, Ciccio Water, Ciccio Cali, Daily Eats, Fresh Kitchen, Green Lemon, Taco Dirty, LUV Child and Sweet Soul brand names. Their portfolio of brands includes both full and quick service concepts. Also under their umbrella is the boutique fitness studio, CAMP, which offers circuit, cycle, and yoga.
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