Shift Leader - Bowlero
GLENDALE HEIGHTS, IL 60139
About the Job
Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Shift Leaderwith Bowlero Corp.
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR SHIFT LEADERS DO
As a Shift Leader, you’ll run the show and be responsible for all center operations (including cash accountability and key control) in the absence of your General Manager, Assistant General Manager, Manager, or Supervisor. And you’ll do it all while providing a great in-center experience for our guests.
A SHIFT LEADER’S DAY TO DAY
- Work directly with the center’s management team to ensure our model of exemplary guest service is being followed 100% of the time.
- Provide info on our programs, promotions, pricing, and specials
- Answer phones in a professional and pleasant manner
- Take reservations
- Address guest complaints with patience and professionalism
- Assign open lanes and track their availability
- Prepare for our leagues and make sure they start on time
- Follow cash control procedures
- Unload, stock, and maintain required inventory levels
WHAT IT TAKES
- Optional:HS Diploma (Bachelor’spreferr
- A commitment to great guest service
- Solid communication skills
- Strong team player
- Ability to thrive in a fast-paced environment
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment center environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
With over 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn’t feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.