Shift Leader - Encino Foods INC

Golden Chick Located at

WE OFFER FUN, FOOD, TRAINING AND GREAT PERKS! BUDGET INCREASED BASED OFF PERFORMANCE ! 

We are looking for Shift Leaders to become part of our Golden Chick family with skills and behaviors to create memorable experiences for our guests. Must be passionate about providing guests with the best experience possible. 

Shift Leaders help provide leadership and guidance to hourly staff. A Shift Leader must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, and drive-thru and back-line food preparation. Essential job functions include, but are not limited to:

· Assist in the management of specific areas of restaurant during scheduled shifts.

· Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods.

· Conduct orientation, training and evaluation of crew members in all functional areas.

· Assist hourly employees at the point of sale in the execution of product promotions.

· Ensures guest service in all areas meets applicable standards for quality, value and cleanliness.

· Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints.

· May contribute in the execution of the restaurant’s business plan through specific job assignments and projects as determined by the management team.

· Responsible for timely and accurate completion of all cash accountability reports on assigned shifts.

· Able to perform the duties of all other non-management positions.

· Informs immediate supervision promptly of all problems or unusual matters of significance.