Shift Manager - Hansens IGA

Position Purpose:
Represents Hansen's IGA image in a positive manner by providing our customers with helpful, courteous service. In charge of all store functions and staff in the store in absent of the store manager and assistant store manager.
Qualifications/Skills:
Must be 18 years or older.
Honest, team-oriented person who has a good work ethic.

Specific Duties and Responsibilities:

Interaction with customers will be friendly, courteous, positive and enthusiastic.

Deal with customer concerns and/or complaints.

Directs and enforces company policies to all store employees.

Make decisions regarding store policies and functions.

Checks-in merchandise to make sure the store receives what the invoice indicates.

Delegates responsibilities to store employees to make sure the stay busy.

Train new store employees.

Responsible for courtesy counter duties when needed.

Directs or shows customers where items are in the store.

Closes and/or opens store.

Follows the Courtesy Routine when checking out customers.

Responsible for the accuracy of money that is given as change and taken as payment.

Follows check cashing policies.

Follows the company's sale of alcohol and cigarette policy.

Stays productive while punched in.

Must know all functions of all store departments; including but not limited to: deli, meat, produce, dairy, and bakery.

Will perform other duties when needed, included but not limited to: cashiering, stock, rotate and face merchandise, bag groceries, clean the store, etc.

Other duties as they are assigned

Physical Requirements:

Lift 50lbs occasionally, lift 20lbs regularly.

Stand for the duration of work shift.

Reaching, pushing, pulling merchandise regularly.

Squatting with merchandise occasionally.

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