Site Director at Cherokee Nation Businesses

Site Director

Site Director will oversee the entire Case Work operation and will serve as the main liaison with the New York City Health and Hospitals officials.  The Site Director’s primary objective is to ensure seamless coordination with the leadership of NYC Health + Hospitals’ HERRC program, ensure compliance, smooth functioning, and success of the casework operation. The Site Director play a pivotal role in driving operational excellence, fostering a positive work environment, and achieving organizational objectives. 

Compensation & Benefits:

• Estimated Starting Salary Range forSite Director:   $80,000 to $90,000
• Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. 
• Benefits are subject to change with or without notice.

Site Director Responsibilities Include: 

• Overseeing Cherokee LLC and subcontracted services in a matter ensuring that overall service delivery is provided in accordance with Cherokee’s contract with NYC H+H.   
• Establish and maintain collaborative partnerships with local, state, and federal agencies, community-based organizations, faith-based organizations, and legal partners.
• Collaborate on innovation, best practices, and standards.
• Remain available for all program activities and have final authority and responsibility for all operations.
• Establishes positive and productive relationships with stakeholders, staff and asylum-seeking individuals.
• Maintains a professional commitment.
• Proactively ensure the daily reporting of casework services status.
•   Ensure the proper allocation of space and infrastructure for casework staff to perform all administrative and service-related functions. 
• Performs other job-related duties as assigned.

Site Director Experience, Education, Skills, Abilities requested: 

• Bachelor’s degree (B.A or B.S).
• 3+ years of experience in program management
• Two years of relevant experience working with people who enter the U.S. seeking asylum.
• Must be able to lead multi skilled and cross functional teams including caseworkers to bring resolution to complex problems.
• Experience managing direct reports is a must.
• Team player and leader.
• Computer skills including Microsoft Office and other programs.
• Excellent interpersonal, organizational, mediation and negotiation skills.
• String and effective written and verbal communication skills.
• Ability to foster a collaborative team approach to handle challenging situations.
• Minimum 18 years of age.
• Solid understanding of immigration laws, regulations, procedures, and benefits/entitlements.
• Experience working on-site in a congregate housing setting.
• Experience working with the NYC H+H.
• Must be organized as well as, have excellent verbal, written communication skills and the ability to work collaboratively with asylum seeking individuals, collaborating agencies, and community professionals.
• Strong customer service/ hospitality background, preferably with immigrant populations.
• Able to effectively manage significant administrative and process documentation.
• A self-starter, able to work with minimal supervision and work independently.
• Able to prioritize and be accountable for timeliness to complete projects in a timely manner.
• Possess sensitivity to the service population’s cultural and socio-economic characteristics.
• Ability to organize, multitask and prioritize duties and responsibilities efficiently. 
• Spanish/English bilingual is preferred but not required.
• Past applicable job experience may include, but is not limited to: Site Manager, Regional Manager, and/or Operations Manager. 
• Must pass pre-employment qualifications of Cherokee Federal.

Company Information:

Cherokee Nation Management and Consulting (CNMC) provides support, services, and solutions to federal and commercial customers.  The company takes a personalized approach to solving our clients toughest challenges, helping you make the most of your skills.  CNMC is part of Cherokee Federal – a team of tribally owned federal contracting companies. 

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. 

About Us

Are you fun and highly motivated? Do you like to take on new challenges in a team-focused environment? Are you committed to delivering high-quality work? If so, you may be a great candidate for the CNB team!

Cherokee Nation Businesses (CNB) is the economic engine of Cherokee Nation — the largest Native American tribe. As the parent company of 35 businesses, CNB operates three divisions: Hospitality, Cherokee Federal and Cultural & Economic Development. We employ more than 7,500 people who work in 26 countries, 50 states and 2 U.S. territories. We are hiring entrepreneurial leaders who have the motivation to develop and grow our diverse portfolio of companies.