Site Reliability Engineer at Charles Schwab
Westlake, TX
About the Job
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Schwab’s Stock Plan Services team focuses on supporting equity compensation for our B2B clients and we have multiple applications that support this effort. Our mission is to launch a consolidated platform of microsites to combine these segregated applications into a holistic user experience. While executing this goal we strive to maintain excellent customer support and deliver on sustaining engineering objectives. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.
As a Site Reliability Engineer (SRE), you’ll bridge the gap between software engineering and IT Operations. In this role, you will have ownership of the software operations process by establishing and refining processes and best practices for deploying and maintaining production environments and monitoring product system status. If you’re looking to bring your expertise to a firm that will offer consistent, challenging opportunities, while prioritizing your growth and valuing your impactful work, this could be the role for you.
Essential Functions
- Establish systems to communicate relevant system health information to internal and external stakeholders.
- Measure and optimize system performance from a deployment perspective, and work with Software Engineers to develop and support reliable and maintainable deployment solutions to maximize performance.
- Provide expert operational support for all application platforms with an emphasis on automation.
- Play a leading role in administering and maintaining production environments.
- Be a strong advocate for security, stability, and reliability in solution discussions.
What you have
Required qualifications
- 5+ years of experience working in a 24/7/365 Application Support role responsible for enterprise applications, infrastructure, and systems.
- 5+ years of experience in measuring, tracking, and improving SLO/SLA’s/KPI’s.
- 5+ years of experience with a systems programming language, such as Python, PowerShell, C#, JavaScript, and shell scripting.
- 5+ years of experience with Ansible, SALT, or other configuration management tools.
- 5+ years of experience with GitHub, Bamboo, Bitbucket.
- 5+ years of experience with monitoring and logging, using tools like Splunk, ThousandEyes, Grafana, and AppDynamics
- ITIL v. 4 Experience with Enterprise Systems that includes but not limited to:
- Event and Incident Management
- Release and Enterprise Change Management.
- Availability for after-hours calls/incident management.
- Proficiency with Infrastructure As Code principles.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance