Small Engine Mechanic (Lawn & Garden) Ardmore - Cross Resource Group

Independently performs complex diagnostics, service repairs and maintenance work on customer and turf and consumer power equipment. May require some direction or guidance from the Service Manager or Shop Foreman

Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer and turf and consumer power equipment. May require some direction or guidance from the Service Manager or Shop Foreman.
 

Responsibilities

• Performs diagnostics and repairs on equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of employer and competitive products

Experience, Education, Skills and Knowledge

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty
• Experience with the mechanical, electrical and hydraulic systems used in lawn and garden, turf, or consumer power equipment.
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISORTM or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associates degree preferred

Benefits:

• Competitive Pay Plus Bonus
• 401K with company match
• Health Insurance
• Paid Holiday and Paid Time Off
• $1000 annual tool allowance
• 100% paid uniforms