Social Services Director (SSD) - Woodlands Healthcare Center
Los Gatos, CA 95032
About the Job
Social Services Director needed for premier nursing facility. Come join our winning team!
Our Mission: We are professionals committed to serving others, nurturing life, and promoting an individual’s ability to thrive.
Position Summary:
Manages the Social Services Department in accordance with all regulations for the industry. Evaluates, plans, develops, organizes, implements, directs and ensures the medically related emotional and social needs of patients/residents are met and maintained on an individual basis.
Qualifications:
- Bachelor degree or equivalent education/experience
- Positive, encouraging personality who can professionally manage difficult emotions/persons
- Experienced in the development and implementation of social care plans, patient assessments and discharge planning
- Outstanding communication (verbal and written) skills required
- Minimum of 2 years’ experience in hospital or skilled nursing setting required
- Ability to multi-task, prioritize work, create organized files and maintain accurate records
- Proven success in supporting patients/residents, families and staff in a kind, positive and professional manner, adapting your communication style to their needs
Responsibilities:
- Develops a comprehensive social history and assessment of residents that includes problems and strengths, special needs and preferences (social, religious and/or cultural) and how to best address and support them for the care plan
- Assists patients/residents and their caregivers with transitioning to new environments, orienting them to the facility and our services, educating on resident rights and other aspects of transitioning to/from care facility
- Acts as mediator to resolve concerns/conflicts that may arise regarding care and treatment, admission and discharge procedures, physician care and/or any other situations that could impact or negatively affect the patient/resident
- Participates in the development of individual’s care plans including the goals and approaches for Social Services
- Actively participates in the coordination of care services, evaluating the ongoing needs of residents (attends resident care plan meetings, rehabilitation and resident/family meetings, departmental staff meetings, annual policy review meetings, monthly quality assurance meetings, etc.)
- Ensures Advanced Directives are completed, maintained and placed in resident charts when needed
- Develops a comprehensive discharge plan in coordination with residents/families and multi-disciplinary staff
- Coordinates discharges/transfers to ensure appropriateness and continuity of care
- Establishes and maintains positive relationships with residents, family members, physicians, community leaders, state and federal surveyors, hospital case managers and other affiliated professionals
- Identifies and provides referral, agency and/or community resources to meet patient/family needs
- Coordinates Support Groups, participates in policy decisions (as they affect resident life issues) and advocates for Residents Rights
- Completes all mandatory documentation timely and accurately as established by applicable regulations
- Maintains confidentiality of all admission information and resident records as required
- Leads by example, remaining calm and professional in all work-related situations
Benefits:
- Competitive pay
- Health Benefits – Medical, dental, and vision coverages with company paying majority of costs for Medical HMO (with buy up plan options available)
- 401(k) with company match (company match begins after 1 year of service)
- Company paid Life and disability insurance
- Paid Time Off (Vacation, Sick, Holiday)
- Employee Assistance program
- Identity Theft and Travel insurance protections
- Bene-Hub employee sponsored discount programs and more…
We are proud to be an equal opportunity employer.
*Benefits are available to full-time employees.
We are a skilled nursing facility committed to serving others, nurturing life, and promoting an individual’s ability to thrive. As a top-tier, 24-hour nursing home in Los Gatos, we pride ourselves on providing state-of-the-art rehabilitation and nursing services.
