Sous Chef - ESPN BET - Hollywood Casino at Toledo
Toledo, OH 43605
About the Job
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.:- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities
- Administering all aspects of food preparation ensuring kitchen is clean, well stocked and oblem-free
- Recommending changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related item
- Performing the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed
- Meeting or exceeding all State and Company sanitation requirements (ServSafe)
- Supporting safety and accident prevention programs (knife handling, proper lifting)
- Monitoring/implementing garbage separation and disposal as per standards
- Coordinating work flow during shift to meet business demands and ensure customer satisfaction
- Visibility to customer, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues
- Presenting oneself as a Credit to Company and encourages others to do the same
- Performing all other related and compatible duties as assigned
- Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university is preferred
- Two years progressively more challenging experience in a large volume, high quality food establishment
- Knowledge of menu planning, soups, sauces, meat, poultry and seafood items is required
- Knowledge of Food & Labor costs
- Proven problem solving and critical thinking skills required
- Must possess excellent customer service and employee relations skills
- Good oral and written communication skills, must be fluent and literate in English
- Must be able to listen and respond to visual and aural cues
- Teamwork – ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations
- Compliance with all regulatory, governmental, and safety requirements
- Effective labor management to minimize overtime and ensure appropriate staff assignment to guest traffic flow
- Development of team to include completion of all required training and knowledge of all policies and procedures relating to their positions
- Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
- Knowledge of and compliance with department, property and company policies and procedures
- Maintain health department standards and regulations – inspection scores should be at or above standards. Cleanliness of restaurant - Price/value of outlet
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer