Special Events Sales Manager - Greenleaf Hospitality Group
Kalamazoo, MI
About the Job
Overview:
Top Reasons to Work With GHG
- We are one of the Nation's 101 Best and Brightest Companies to work for
- You’ll have the opportunity to work with a team that is fun, creative, and enthusiastic!
- You will have the opportunity to grow your skills and experience in an environment that fosters growth and development.
JOB PURPOSE:
Build relationships and generate revenue as you curate packages and exceptional guest experiences for both on and off-property social events. You will take prospective clients through the inquiry, site tour, negotiating, and contracting phases of their journey with Greenleaf Hospitality Group. You will then pass the clients to your partners, our Special Events Producer and Sales Coordinator, to continue with the planning process.
What You’ll Be Doing
- Sales Generation:Actively sell social event and offsite catering packages, services, and products to potential clients through various channels such as inquiries, prospecting, referrals, walk-ins, and networking.
- Client Relationship Management:Build and maintain strong relationships with clients by understanding their needs, preferences, and budget constraints. Provide personalized assistance and recommendations to ensure customer satisfaction and loyalty.
- Vendor Relationship Management: Maintain and grow relationships with existing vendor partners through regular communication, visits, and personalized service to secure repeat referrals.
- Proposal Development: Prepare customized proposals and quotes tailored to each client's specifications, highlighting the features, benefits, and costs of the proposed event packages and services.
- Contract Negotiation: Negotiate terms and conditions with clients to finalize contracts, ensuring alignment with company policies, pricing strategies, and service standards
- Sales Reporting and Analysis: Maintain accurate records of sales activities, client interactions, and revenue performance. Generate regular reports and analyses to track sales trends, identify opportunities for growth, and optimize sales strategies.
- Marketing Collaboration: Partners with the Director of Event Sales and Services and the Greenleaf Hospitality Group Marketing team to develop marketing initiatives and collateral for the Wedding Studio.
- Event Support: On an as-needed basis provide event day support to the Special Events Producer, typically high volume, multi-social event days.
What You Need for this Position
- 2+ years of proven experience in sales, preferably in the wedding or event industry
- Strong interpersonal and communication skills, with the ability to build rapport and negotiate effectively.
- Excellent organizational and time management abilities, with attention to detail.
- Proven performance in achieving revenue goals and high levels of satisfaction from clients.
- Flexibility to work evenings, weekends, and holidays as required by the demands of the social events business.
- Must be organized, able to multi-task and perform in a high paced environment, with competing priorities.
- Long periods of standing or sitting
- Able to lift 40 lbs
What's in it for You
- Joining an award winning and high performing team that values fun and relationships
- Monthly, Quarterly, and Annual Bonus Program
- Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
- Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
- 10% Discount on GHG outlets
- Remote work program offering up to 5 days per month remote work, based around scheduled site tours and event support.
- Complimentary access to Employee Cafeteria
- Discounted hotel rates at both Choice Hotels and Radisson Hotel Group branded properties
- Parental Leave Program
- 401K with 100% match up to 3%
- Medical/Dental/Vision
INDGHGKZ
Source : Greenleaf Hospitality Group