Specialist, Dispatch - 1st Shift - XPO NAT Solutions LLC
Rochester Hills, MI 48306
About the Job
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
1st Shift, Tuesday - Friday, 9:00am - 5:00pm, Saturday, 7:30am - 3:30pm
As a Specialist, Dispatch at RXO, you’ll dispatch drivers and contribute to providing exceptional customer service. You’ll have the support to excel at work and the resources to build a career you can be proud of.
What your day-to-day will look like:
- Ensure drivers are dispatched in a timely manner
- Preplan and make dispatch changes, assist with routing directions and clearly communicate special service requirements
- Identify pickup and delivery expectations, and record primary order dates and critical instructions
- Review available capacity within the shipping region and schedule pickup/delivery appointments
- Receive and enter orders via phone or email
- Manage carrier relationships to ensure available capacity for all incoming orders
- Work with drivers to troubleshoot app issues
What you’ll need to excel:
At a minimum, you’ll need:
- 1 year of logistics or transportation experience
- Experience with Microsoft Office
It’d be great if you also have:
- Associate degree
- 4 years of related experience
- Strong analytical, communication and time management skills
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
- Competitive pay
- Health, dental and vision insurance
- 401(k) with company match
- Life insurance, disability
- Employee Assistance Program (EAP)
- Paid time off
- Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .