Sports Data Quality Assurance Specialist (2 vacancies) - TXODDS

Overview

As a Sports Data Quality Assurance Specialist, you are responsible for upholding the highest standards of data integrity and operational quality. Your role is crucial in maintaining and enhancing the quality of our internal and external processes. This includes the introduction of training procedures for Scores Reporters, ensuring the authenticity of data, and safeguarding against fraud. You will be instrumental in defining and implementing quality metrics, leading various quality-related tasks, and ensuring compliance with industry standards.

What you'll do

Lead and assist in all quality-related tasks to uphold and optimize product delivery and operational quality.

Regulate internal and external operational quality, ensuring adherence to industry standards.

Provide real-time support and assistance to clients and internal teams, addressing and resolving any data-related issues or inquiries during live events.

Define comprehensive quality metrics and KPIs for both internal and external operations.

Oversee the introduction of new quality processes and procedures, driving continuous improvement.

Develop and implement training procedures & processes for educating Scores Reporters on best reporting practice, enhancing their skills and knowledge to ensure optimal data accuracy and integrity.

Actively work on maintaining data integrity by verifying Scores Reporters' identities and ensuring the authenticity of collected data.

Respond effectively to any instances of data manipulation or fraud attempts, upholding the integrity of our operations.

Create and maintain all connected operational documentation to ensure clarity and compliance.

Create a scoring rule set for both scouts and analysts and implement automated scoring systems.

Assist in production innovations to enhance and optimize overall product delivery and quality.

What we expect

• Experience in a similar role within the sports data industry or related quality management is advantageous.
• Proven problem-solving abilities and strong analytical skills.
  
• Confidence in making decisions and managing multiple tasks against tight deadlines.
• Maintain an in-depth knowledge of various sports, including rules, strategies, and performance metrics.
• We require candidates to have flexible availability for nights, weekends, and holiday shifts, as the college football and basketball schedules and game duration determine.
  
• Demonstrate punctuality and regular attendance to training sessions and work shifts. 
• Collaborates and communicates well within a team, contributing to group goals and projects. 
• This is not a remote position. Reliable private or public transportation to the downtown Chicago office is required.
• English skills (written and spoken) and computer proficiency are required. Candidates must be able to sit for up to four or more hours at a time.

Nice to have

• Exceptional communication and interpersonal skills, capable of working cohesively with various teams.
• Experience with ticketing software, preferably Jira Service Management, to track, manage, and resolve issues efficiently.
• A background in sports management, computer science or a related field.
• Understanding of best practice processes and methodologies in live data management.
• Previous experience training a team in a manager or supervisor role.

What we offer

• Get paid to watch sports and be a part of cutting-edge live sports data operations.
• An open and collaborative working atmosphere
• Opportunities for personal and professional development
• Group outings and team meals
• Paid time off
• Paid training
• Branded merchandise
• 401(k) with company match
• Health, dental, & vision insurance
  
• Paid parental leave
• Location: Chicago, IL (River North, steps from Brown Line)
• Employment Type: Full-Time 

Our recruitment process includes an initial discussion, a practical challenge to assess your general sports knowledge, and a comprehensive interview exploring your problem-solving strategies and team collaboration abilities.

About Us

TXODDS is a leading provider of sports betting data and technology, supplying accurate, super low latency odds feeds to the global betting industry. Through our newly established Chicago office, we are crafting an exclusive community of dedicated data supervisors for US College sports, who will play an indispensable role in bringing the thrill of live sporting events to fans and clients worldwide. With a focus on trust, reliability, and performance, we offer a dynamic environment where sports passion meets career opportunities.

TXODDS is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

Qualified applicants who are disabled can receive reasonable accommodation to perform this job which includes, but is not limited to: talking, hearing, standing, sitting, and operating a phone, computer, or tablet with their fingers.

Excited to oversee our live data operations? Apply today and help drive our real-time decision-making processes to new heights!