Sports Medicine Operations Coordinator - Evanston Full time Days - Northwestern Memorial Healthcare

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Sports Medicine Operations Coordinator provides support to the head team physician, as well as the Sports Medicine department including athletic trainers and performance nutrition dieticians. This role works closely with Northwestern University Athletics Department and Student Athletes. This role will be required to assist but not limited to: Answering phones, email correspondences, scheduling meetings, managing calendars, working in EPIC, making travel arrangements, preparing and delivering correspondence and maintaining confidential departmental files.

• Support Head Team Physician
  •  Serve as the Administrative Assistant to the Head Team Physician
    • Managing Outlook Calendar and Epic Template
  • Schedule meetings and interviews on his behalf
  • Assist with coordinating a few larger meetings a year
    • Arranging location and food
  • Scheduling patients in EPIC
  • Submit expense reports

• Clinic Operations:
  • Checking patients in
    • Head team physician and other sports medicine physicians

• Confirming patients are registered in EPIC correctly
  • Flags, Insurance, Consent forms
• Ensure exam room is ready to go for clinic
  • Coordinate with cleaning team when needed
• Manage inventory and stock supplies for Physician’s clinic and general office supplies

• Office Operations
  • Mail:
    • Pick up and review mail for all of sports medicine
  • Contact List:
  • Maintain NM Sports staff phone/contact list
  • Order business cards for staff upon request
  • Larger staff meetings – take notes
• Other duties
  • When time allows
    • Help support Athletic Training Staff and Performance Nutrition Staff
      • Scheduling interviews
      • Arranging flights and other transportation
      • Reserving conference rooms
  • Other duties as assigned by Head team Physician, Director of Operations, and Practice Manager.
• additional duties may include clinical care in sports medicine, physician clinical support and clinical operational responsibilities such as ordering clinical supplies, assessing vital signs and care coordination and/or other clinical duties as consistent with licensure.

Required:

• Bachelor’s degree
• CPR-BLS certification through American Heart Association (AHA)
• Minimum of 3 years of work experience in a medical or related business
• Licensed Athletic Trainer through IDFPR
• Athletic Training certification through Board of Certification

Preferred:

• Previous leadership position - resource coordinator, clinical coordinator, etc.
• Certification in specialty area

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.