Sr Director, Service Offering Development - Maximus Services, LLC

As the Federal Technology Service Offering Management Lead, the role will serve both at the strategic and tactical levels across MAXIMUS Federal programs. In this role the individual will lead a team and coordinate with business leadership to define the MAXIMUS Federal productized service offering management strategy, initially for our Cloud offerings. This role will focus on setting the vision for the service offerings, defining the roadmap, and leading the team that develops and launches these offerings. They also work closely with the sales, marketing, and engineering teams to ensure that the products meet the needs of customers and the company's business goals. As the leader for Technology Product Management, the candidate must have proven experience to operate independently and demonstrate experience providing leadership and guidance to establish, improve, and drive offerings leveraging current and new technology platforms.

Job Duties
•Manage and drive the Maximus Go To Market approach for productized service offerings including professional and managed service components
•Drive the vision and strategy for the company's service offerings including cloud, .
•Define the roadmap for each service offering.
•Lead the team that drives the process for defining, developing, and launching service offerings (includes platforms).
•Work closely with the sales, marketing, and engineering teams.
•Ensure that the offerings meet the needs of customers and the company's business goals.
•Collaborate with market growth teams and work with customers to understand their needs and requirements.
•Stay up-to-date on the latest trends in Cloud and emerging technologies.
•Coordinate with Marketing to develop and execute service offering marketing plans.
•Track and measure product performance.
•Work with the engineering team to ensure that service offering platforms meet quality standards.
•Oversee the service offering launch process.
•Manage the service offering management team's performance.
•Work with other departments to ensure that products and services (offerings) are aligned with the company's overall goals.
•Conduct market research and competitive analysis.
•Define service offering and product requirements and specifications.
•Develop offering prototypes and test plans.
•Launch and manage service offering marketing campaigns.
•Track service offering performance and make necessary adjustments.

Education & Experience:
•Bachelor's degree from an accredited college or university required, preferred field of study in Computer Science, Business Administration or equivalent experience
•At least twelve (12) years of experience directly guiding, mentoring and leading product management or go-to-market efforts
•Proven track record of success in leading and managing product teams.
•Proven experience communicating with non-technical business stakeholders, with the ability to interact and foster a high-performance team environment
•Demonstrated and thorough understanding of the current industry technology landscape
•Experience with FedRAMP platforms
•Strong understanding of Cyber, Cloud, and AI/ML technologies.
•Excellent analytical and problem-solving skills.
•Excellent communication and interpersonal skills.
•Ability to work independently and as part of a team.
•Passion for product management.

Job Summary

Essential Duties and Responsibilities

- Oversee implementation and product management support, including managing change requests, maintaining product backlog, minimizing customization requests and representing the voice of the internal customer.

- Establish operational objectives, work/project plans, identify and assign resources to meet requirements and deliverables

- Serve as Subject Matter Lead, responsible for the most up to date product knowledge and uses

- Identify market opportunities, build business cases, prioritize and define product vision and strategy.

- Direct the analysis & design phases of strategic and operational initiatives.

- Prepare, monitor and oversee budgets and KPIs

- Oversee resource planning and administrative duties required for product management oversight.

- Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.

- Identify, remain current and expand product knowledge beyond current state with the goal of offering the best product solutions to the organization and external clients

- Perform other duties as assigned by management

Education and Experience

- Bachelors Degree

- 12-15 years of experience

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Posted Max

USD $225,000.00/Yr.

Posted Min

USD $95,500.00/Yr.