Sr. Associate, Technology Risk at Santander Holdings USA Inc

Boston, United States of America

Job Description - Senior Associate, Technology Risk Management

USA Job Family Description: Monitors activities to minimize the company's exposure to technology and information risk. Activities may include technical risk analysis, risk identification and remediation. Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to regulatory requirements, industry good practice frameworks and company and legal standards. Responsible for ensuring that all of the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.

USA Job Function Description:

The Senior Associate, Technology Risk Management within the Technology and Information Risk Management organization reports to the Senior Director - Technology Risk Management and is responsible for ongoing oversight, assessment, management and reporting of technology and cybersecurity risks across all operating entities. This role is established in the second line of defense and requires collaboration across IT, CISO, Data Office, Operational Risk, Internal Audit and other relevant functional stakeholders within the organization in the management of Technology risks. An excellent understanding of the evolving regulatory landscape in the US and EU are vital for success in this role.
The day-to-day focus may vary depending on the requirements of the overall second line of defense program priorities directed by the Head of Technology Risk and may include: planned or ad-hoc technical risk reviews, technical review of IT and Security architectures, review and challenge activities of IT or Business initiatives, Risk reporting, development as well as review and challenge of technical risk framework and methodologies.

Essential Functions/Responsibility Statements:
• Establish themselves as the second line of defense subject matter expert on technology risk management
• Identify and assess technology risks ensure awareness and accountability for their management
• Design and execute independent testing and assurance of technical domains
• Participate in the independent and ongoing risk oversight of key technology components of the firm’s business and strategy initiatives.
• Participate in evaluation of new products / Business changes / projects and assess related technology risks and impact to the technology risk profile
• Participate in the evaluation and management of risks related to third-party suppliers involved in technology projects

• Perform review and challenge of first line of defense risk management processes, data and outcomes (e.g. risk assessments, control evaluations, risk metrics, mitigation plans, risk acceptances etc.)
• Analyze IT risk data from various sources (e.g. external events, control deficiencies, risk register etc.) to identify and measure levels of risk, concentration, trends and patterns; drive automation, risk analytics & aggregation and risk visualization
• Support process for constructive engagement across the Lines of Defense regarding risk appetite, risk metric determination or evaluation, issue management and action plans
• Advises on remediation of regulatory findings, correction of any inconsistencies and monitors resolution
• Prepare information to enable governance committees / working groups in the management oversight of technology risks
• Initiate timely escalations to the Technology Risk leadership team
• Work across the lines of defense to recommend strategies that effectively treat risks within the risk appetite

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:
• Bachelor's Degree in a technical discipline or equivalent work experience: Computer Science, Information Technology, Information Systems, Information Security. Req
• Master's Degree in related technical disciplines. Pref
• Professional Certifications in one or more domains of technical expertise. Req.

Work Experience:
• Practitioner experience in Technology or Cybersecurity risk management with an ability to lead technical risk assessments, identify and assess risks, document findings and opinions, and develop risk reporting
• Good understanding of regulatory requirements e.g. FFIEC, FDIC, OCC requirements and industry frameworks and practices e.g. COBIT, ITIL , ISO, NIST 800-53, CSA-CCM v4, Fed Ramp, CIS Benchmarks
• Overall professional experience of 10+ years or more in technology risk audit & assurance or a technology risk management role in a matrix organization
• Experience within a highly regulated environment such as the financial services industry

Technical Skills:
• IT Service Management domains e.g. IT Change Management, IT Capacity Management, IT Incident Management, IT Release Management
• Software Development Lifecycle (SDLC)
• IT Asset Management and Shadow IT (End User Computing)
• Networks and Communication Systems
• Virtualized infrastructure
• Payments technology e.g. SWIFT, Fedline etc.
• Advanced levels of proficiency in MS Excel and Powerpoint
• High levels of proficiency with data visualization and reporting tools such as PowerBI and/or Tableau
• Working knowledge of the Python ecosystem, including best practices (Pref)

Competencies and Abilities:
• Demonstrated expertise and track record in the design and assessment of technology controls across multiple technical domains, and ability to perform at an advanced level of competence.
• Strong familiarity with Risk Control Self-Assessment (RCSA) of technology processes
• Strong risk, process, and control validation and/or assessment skills with an ingrained sense of intellectual curiosity.
• Excellent communication and presentation skills, including the ability to present complex topics, negotiate and recommendations to senior stakeholders.
• Meticulous attention to detail and accuracy when analyzing data, preparing reports, and documenting risk management processes.
• Having the ability to multi-task and adapt/adjust to multiple demands and competing priorities
• A team player who can coordinate and drive consensus among different teams and stakeholders having varying view points
• Ability to convey a sense of urgency and drive issues/projects to closure.
• Excellent written and oral communication skills.
• Excellent analytical skills when it comes to problem-solving including the ability to challenge root causes and related corrective actions
• Strong organizational and project management skills.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston,Texas-Dallas

Organization: Santander Bank N.A.