Sr. Association Manager at Celtic Chicago

Celtic Associations, a growing division of Celtic Chicago, is seeking an enthusiastic, organized, and collaborative candidate as a Sr. Association Manager. This new Celt will be engaged in a variety of responsibilities and support our dynamic association clients by utilizing strong relationship-building skills. The best candidate will drive member engagement with creative communications, and utilize organizational skills to plan exceptional member events.

Employees enjoy competitive pay, a positive work environment, paid time off (vacation, holidays, sick time) and medical, dental and vision insurance.  We also offer a 401(k) plan with a company match.  The path for personal development is accessible through our Advancement Fund and Mentorship programs.  Grow connections with your colleagues and the community by volunteering with our philanthropic committee and enjoy work-life balance with our hybrid work model.

Knowledge and Skills -      

At least 5 years of experience in association management position ·        Degree in association management, business communications or marketing·        Strong organizational, verbal and communication skills·        Conceptual thinker and problem solver·        Experience in meeting registration, associations management or customer relationship management software systems·        Experience using Microsoft 365.

Responsibilities

Association Management - Manage business aspects of assigned association clients, serving as their manager for board governance, membership, and committees; fulfilling the goals and tactics defined in the annual plan.

• Manage annual association planning and budgeting in conjunction with the boards of directors
• Manage new board member onboarding programs
• Understand marketplace and trends to keep the association relevant to current and potential members
• Manage committees in achieving annual goals
• Track year to date monthly budgeting and communicate with boards

Membership Relations - Develop relationships with boards and members to be a resource for the organization and represent the mission in the marketplace.

• Establish rapport and build trust with Boards through regular meetings and communications
• Onboard and communicate with new members
• Assist with new member application programs
• Supervise membership requests
• Assist with dues collection as necessary

Event Management - Manage the details of event planning to create meaningful conferences or meetings for the membership.

• Manage logistics for meetings, including registration, speakers, badges and meeting materials
• Supervise meeting site selection, hotel contracting, food & beverage and AV services
• Maintain association meeting RFPs for contracting purposes
• Manage selection of association giveaways
• Prepare and organize materials for meeting brochures, PowerPoint presentations and conference materials
• Manage program approval process for continuing education programming
• Supervise distribution of member CE instructions and certificates

Membership Communications - Create programs to communicate with members to generate positive relationships and secure retention.

Association Staff Management – Create collaborative environment amongst staff within associations and with greater Celtic staff to provide high quality service to association clients

Agency Contribution

Contributes to the effective functioning of the department and the agency.