Sr. Business analyst (EHR) at Creative Information Technology, Inc

Sr. Business analyst– Onsite –Atlanta, GA

About us

• Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Background

• Sr. Business Analyst to join a fast-paced Healthcare Product Development team at client location. In this key role, you will build digital healthcare solutions that expand product offerings and provide value to our customers and patients. You will lead feature discovery and definition with the customer. You will work with the product team for the design and delivery of the solutions. You will be working in a highly collaborative, delivery-focused team environment while collaborating with customer business and clinical teams as well as internal technical teams and stakeholders. The business analyst professionals must have experience in Electronic Health Records, Practice Management, and Billing software. The individual will collaborate with customers, take ownership & help develop next-generation solutions. Looking for energetic individuals with a persistent, innovative, and can-do attitude.

Role and Responsibilities

• Understand customer requirements via listening, workflow, observational studies, paper forms, and other existing forms of documentation.
• Evaluate business processes, anticipate requirements, uncover areas of improvement, and develop and implement healthcare solution strategies.
• Gathering critical information from meetings and JAD sessions with various stakeholders, while producing useful summaries and meeting minutes.
• Work closely with the product research and development team for product design and enhancement.
• Convert customer requirements into use cases and development requirement documents.
• Write test cases for the requirements.
• Implement User Acceptance Tests and manage client testers and results and participate in system testing, user acceptance testing, and validation of implemented solutions.
• Explain concepts and detailed requirements to the development team.
• Effectively communicating your results, insights, recommendations to cross-functional team members and management.
• Work closely with patients, clinical staff, technicians, and managerial staff as well as third-party solution providers.
• Review final implementation with development team.
• Train support and training teams on the feature
• Ensure that delivered solutions meet the specified requirements and are of high quality.

Minimum Qualification

• Bachelor’s degree in engineering or another relevant field.
• 12+ years overall experience.
• 5+ experience as a business analyst or equivalent role with EHR products.
• Understanding of clinical workflow.
• Strong preference for experience communicating with clinical and billing staff directly.
• Strong written and verbal communication skills.

Preferred Qualification

• Nice to Have: Ability to wireframe designs using Balsamiq.
• Nice to Have: Agile development methodology experience or training