Sr. Engineering Manager Platform (SRE) at NinjaTrader Group
Chicago, IL 60611
About the Job
JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLDWelcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny
How do we do it? We provide cutting-edge products and services that enhance the trading journey
Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence
Our growth story is nothing short of exhilarating
Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph
In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there
We're constantly evolving, pushing boundaries, and modernizing the futures industry
Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement
We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives
Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world
We are seeking a highly skilled and experienced engineering leader to join our Platform team, leading the Cloud Infrastructure and SRE team
You will help us scale our cloud infrastructure for continuous and programmatic optimization of cloud resources, build and support a robust incident response program, and drive down costs while enhancing performance and utilization
As a technical leader in our technology organization, your team's work will have a profound impact on our core high-throughput, low-latency trading application, directly influencing our business's bottom line. What you’ll do:Mentor and manage a team of SREs, fostering a culture of collaboration, innovation, and excellence in executionOwn technical decisions for the team, ensuring alignment with developers and compliance with security policies and industry standardsImplement and maintain robust operational practices, including incident management, monitoring, alerting, and capacity planningCoordinate on-call support across global time zones, ensuring 24/7 coverage and efficient handoversLead initiatives related to the design, deployment, and maintenance of critical infrastructure componentsOversee release processes and ensure smooth deployments, minimizing downtime and impact on usersConduct thorough post-incident reviews, identifying root causes and implementing preventive measuresHire the best talent to help build and grow NinjaTrader’s infrastructure teamWhat we look for:Bachelor’s degree in Computer Science, a related field, or equivalent practical experience8+ years of progressive engineering experience in Site Reliability or adjacent disciplines (DevOps, Platform, Backend Engineering, etc.), with a strong background in cloud service providers, ISPs, or similar service-oriented networking companies3+ years of management experience with a consistent track record of managing technical and geographically distributed teams, including coaching, performance management, career development, and hiringProduction experience supporting a 24/7 cloud-based environment and leading Incident Management at scaleExceptional troubleshooting, debugging, and diagnostic skills for cloud and web-based technologies using industry-standard observability tools and frameworksProven experience in designing, deploying, and managing large-scale cloud infrastructureExperience writing production-quality code in a major programming language such as Java, Scala, Python, C++, or GoStrong scripting skills in languages such as Python, Bash, or equivalentIn-depth knowledge of networking, security, and identity management in cloud environmentsExcellent problem-solving and communication skills, with the ability to articulate technical problems concisely to a non-technical audienceOur Core Benefits Include:Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)Generous PTO7 Paid Holidays Annually + 5 Conditional Holidays Annually1 Service Day Annually401k with 3.5% Company MatchHealth, Vision, Dental CoverageLife and Disability Insurance Covered 100% by NinjaTraderFlexible Spending Accounts for Transit and ParkingGym MembershipWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status
We are proud to be an equal opportunity workplace.
How do we do it? We provide cutting-edge products and services that enhance the trading journey
Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence
Our growth story is nothing short of exhilarating
Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph
In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there
We're constantly evolving, pushing boundaries, and modernizing the futures industry
Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement
We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives
Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world
We are seeking a highly skilled and experienced engineering leader to join our Platform team, leading the Cloud Infrastructure and SRE team
You will help us scale our cloud infrastructure for continuous and programmatic optimization of cloud resources, build and support a robust incident response program, and drive down costs while enhancing performance and utilization
As a technical leader in our technology organization, your team's work will have a profound impact on our core high-throughput, low-latency trading application, directly influencing our business's bottom line. What you’ll do:Mentor and manage a team of SREs, fostering a culture of collaboration, innovation, and excellence in executionOwn technical decisions for the team, ensuring alignment with developers and compliance with security policies and industry standardsImplement and maintain robust operational practices, including incident management, monitoring, alerting, and capacity planningCoordinate on-call support across global time zones, ensuring 24/7 coverage and efficient handoversLead initiatives related to the design, deployment, and maintenance of critical infrastructure componentsOversee release processes and ensure smooth deployments, minimizing downtime and impact on usersConduct thorough post-incident reviews, identifying root causes and implementing preventive measuresHire the best talent to help build and grow NinjaTrader’s infrastructure teamWhat we look for:Bachelor’s degree in Computer Science, a related field, or equivalent practical experience8+ years of progressive engineering experience in Site Reliability or adjacent disciplines (DevOps, Platform, Backend Engineering, etc.), with a strong background in cloud service providers, ISPs, or similar service-oriented networking companies3+ years of management experience with a consistent track record of managing technical and geographically distributed teams, including coaching, performance management, career development, and hiringProduction experience supporting a 24/7 cloud-based environment and leading Incident Management at scaleExceptional troubleshooting, debugging, and diagnostic skills for cloud and web-based technologies using industry-standard observability tools and frameworksProven experience in designing, deploying, and managing large-scale cloud infrastructureExperience writing production-quality code in a major programming language such as Java, Scala, Python, C++, or GoStrong scripting skills in languages such as Python, Bash, or equivalentIn-depth knowledge of networking, security, and identity management in cloud environmentsExcellent problem-solving and communication skills, with the ability to articulate technical problems concisely to a non-technical audienceOur Core Benefits Include:Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)Generous PTO7 Paid Holidays Annually + 5 Conditional Holidays Annually1 Service Day Annually401k with 3.5% Company MatchHealth, Vision, Dental CoverageLife and Disability Insurance Covered 100% by NinjaTraderFlexible Spending Accounts for Transit and ParkingGym MembershipWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status
We are proud to be an equal opportunity workplace.
