Sr. Manager, Talent Management & Operations - Federal Reserve Bank (FRB)

Company

Federal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, and are committed to understanding and serving the vibrant, expansive communities of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a diverse team united in its purpose to promote an economy that works for everyone.

Here at The Federal Reserve Bank of San Francisco, we have a fantastic opportunity for a Sr. Manager of Talent Management and Operations. This person will be a key player on our Learning and Organizational Development (L&OD) team, overseeing talent management and operations across our portfolio. This includes leading our talent management processes as part of our annual cycle, from their design to execution, in collaboration with HR Business partners. You will also supervise the team’s project analysts, ensuring successful implementation of processes, quality standards for talent tools and systems, and learning programs.

Our ideal candidate has a background in learning operations, talent management and/ or training development along with formal people management experience (hiring, coaching, and developing employees). You’ll collaborate closely with program owners and senior leaders to ensure effective program delivery, identifying areas of improvement and proactively resolving issues. If you’re passionate about applying your time and talents to support a mission driven organization that is working to improve the lives of people in the local community while helping to develop capability and mobility for employees, read on!

Primary accountabilities:

• Lead the strategy, design and development of the SF Bank’s talent review and succession planning approaches including implementation plans, analytics and group integration, including the execution of our executive-level succession planning efforts, working closely with senior leaders and business partners to enable program success and scaling.
• Develop an effective change strategy and spearhead change efforts related to the rollout of talent management initiatives, ensuring new programs are successfully adopted and sustained in collaboration with our change team.
• Oversee the development of our curriculum roadmaps as well as our metrics strategy, defining its approach tools and process.
• Support the L&OD strategy by overseeing the monitoring, analyzing and reporting of budget, data and outcome metrics to assess program effectiveness and impact, providing insights and improvements to program managers and make data-driven adjustments to optimize outcomes.
• Establish quality standards and operating procedures (SOPs) for and manage program planning, logistics and communications as well as effectiveness tracking and reporting to ensure efficient execution of the team’s processes, programs and initiatives.
• Manage and plan project analysts’ capacity to support program managers with learning and change initiatives.
• Oversee infrastructure of learning technologies and processes for utilization across programs and initiatives.

Requirements and Qualifications:

• Bachelor’s in education, human resources, learning or organizational design/ technologies, business administration or equivalent experience.
• Typically requires ten or more years of relevant work experience with expert knowledge of one function/process/service, such as learning operations management, end-to-end talent and or organizational effectiveness solutions.
• Typically requires seven or more years of experience in managing/leading teams.
• Experience having program managed large scale initiatives.
• Possesses demonstrated proficiency in interacting with data, reports, and information system along with solid Project Management experience.
• Familiarity with common training tools and platforms: Fuel50, LMS, LinkedIn Learning, SCORM.

Additional qualifications:

• Possess initiative to operate with minimal direction, push through challenges, and have courage to provide honest input
• Ability to influence leadership (up to VP level).
• Demonstrated ability to build and/or connect practices, processes, and systems.
• Ability to develop fit for purpose solutions with a bias toward simple/minimum viable solutions that can be adopted within the organization.
• Excellent ability to manage multiple initiatives simultaneously.
• Focused on team success and collaboration with stakeholders.

Base Salary Range:

San Francisco Location:  Min: 145,100 - Mid: 188,500 - Max: 232,200

Los Angeles Location:  Min: 131,900 - Mid: 171,700 - Max: 211,000  

Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.

Benefits:

We offer a wonderful benefits package including: Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Child Care Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

The SF Fed is an Equal Opportunity Employer.

#LI-Hybrid

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Human Resources

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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