Sr. Market Logistics Dispatcher at Sunbelt Rentals
Arlington, TX
About the Job
Job Description
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
As a Senior Market Logistics Dispatcher, you will act as the liaison and team leader for the Market Logistics Dispatchers with regard to the transportation and delivery employees of Market Logistic Operations to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with customer expectations along with company and DOT standards. This position under the direction of the Market Logistic Operations Manager will also temporarily fill in when Logistics Manager's are not present.
Review daily and weekly driver logs in accordance with company and DOT standards.
Maintain and rectify any Hours-of-Service violations or unidentified logs.
Monitor and action First Run Out and Time on Yard reporting to improve truck utilization and driver efficiency.
Training lead for any new hires into the MLO operations.
Scheduling Truck Repairs to improve truck efficiency.
Investigate escalated from the Logistics Manager on customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt.
Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment when necessary.
Follow Standard Operating Procedures
Requirements: Education & Experience: High School Education
Working knowledge of the DOT Federal Motor Carrier Safety Regulations
Logistics or Dispatching experience
Customer Service experience required
Able to effectively communicate.
Base Pay Range: $72,595.00 - 99,818.40
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt's plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
As a Senior Market Logistics Dispatcher, you will act as the liaison and team leader for the Market Logistics Dispatchers with regard to the transportation and delivery employees of Market Logistic Operations to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with customer expectations along with company and DOT standards. This position under the direction of the Market Logistic Operations Manager will also temporarily fill in when Logistics Manager's are not present.
Review daily and weekly driver logs in accordance with company and DOT standards.
Maintain and rectify any Hours-of-Service violations or unidentified logs.
Monitor and action First Run Out and Time on Yard reporting to improve truck utilization and driver efficiency.
Training lead for any new hires into the MLO operations.
Scheduling Truck Repairs to improve truck efficiency.
Investigate escalated from the Logistics Manager on customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt.
Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment when necessary.
Follow Standard Operating Procedures
Requirements: Education & Experience: High School Education
Working knowledge of the DOT Federal Motor Carrier Safety Regulations
Logistics or Dispatching experience
Customer Service experience required
Able to effectively communicate.
Base Pay Range: $72,595.00 - 99,818.40
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt's plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
