Sr. Product Manager - Wollborg Michelson Recruiting

Sr. Product Manager - Loyalty

Hybrid (2 days in-office: Tuesday & Thursday; 3 days remote)
Pay - $91.19/hr

Seeking a passionate Sr. Product Manager to innovate in the grocery and food space by enhancing customer loyalty through digital technologies. The role involves developing a digital product vision and roadmap to create unique loyalty experiences, driving brand awareness, program acquisition, engagement, sales, and customer lifetime value.

Key Responsibilities

• Advocate for customer and business needs throughout the development process.
• Collaborate with engineering teams to define scope and technical solutions.
• Manage a product backlog of user stories for UX/Design and Engineering.
• Work with UX/Design teams to create mock-ups and finalized designs.
• Write user stories with clear acceptance criteria and consider dependencies.
• Utilize analytics to identify future opportunities and insights.
• Research competitors and industry best practices to enhance digital loyalty products.
• Support the operation of Division Games, including setup and execution.

Qualifications

• Bachelor’s degree in Business, Information Technology, or Product Management.
• 3-5 years of Product Management experience in an Agile environment, preferably in large organizations.
• Strong preference for e-commerce experience, particularly in web or mobile apps.
• Experience in the grocery industry and understanding of CPG-Grocer relationships is a plus.
• Proficient in Agile development with cross-functional teams.
• Skilled in preparing spreadsheets and data files for development teams.
• Excellent communication skills, with experience presenting to senior management.
• Experience with A/B testing and web experimentation.
• Ability to define products from scratch and communicate requirements to engineering teams.
• Comfortable operating in uncertain and ambiguous environments.
• Proficient in JIRA/Confluence, Figma, or equivalent software.
• Experience with coupons, rewards points, APIs, and complex systems is advantageous.

Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one’s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one’s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.