Sr. Product Owner - HealthStream, Inc

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?

• A collaborative work environment
  
• A mission-oriented mindset
  
• Work-from-home flexibility
  
• A chance to grow your career
  

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Job Description

Your Role As a HealthStreamer

Position Summary

The Senior Product Owner contributes to a collaborative environment where usable, viable, and feasible solutions are developed to meet the business needs of customers.

Essential Duties and Responsibilities

You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training.

• Help drive product portfolio vision and represent IT operational challenges and efficiencies in these discussions
  
• Understand work objectives from multiple perspectives and levels including the executive level
  
• Work with peers across teams to maintain product alignment
  
• Mentor junior staff
  
• Work closely with product management to understand their strategic vision and how it relates to individual products being developed
  
• Work with product management and other project stakeholders to elicit business requirements; collaborate on the development of metrics to determine product success
  
• On an ongoing basis, focus efforts to deliver on the product roadmap which balances long-term vision and time-to-market pressure with periodic marketable releases
  
• Drive UX research and design activities
  
• Create wireframes and workflow diagrams as needed to illustrate requirements
  
• Leverage technical experience to communicate product needs to the development team; able to question/challenge development and QA resources to facilitate constructive brainstorming and solution design
  
• Work with distributed teams during development & QA to provide guidance and ensure business requirements and functional specifications are met
  
• Develop new processes that ensure a smooth transition of new products and features into production
  
• Deliver consistent, clear, and timely communication (both written and verbal) to project stakeholders
  
• Identify, track and help remove impediments adversely affecting delivery expectations
  
• Manage team resource needs, risks, issues, project scope and contingency plans, while escalating to leadership when appropriate
  

Qualifications

What You Will Need to be Successful

Education, Experience and Knowledge Required

• Minimum 5 years' experience in Information Technology
  
• Minimum 3 years in Product Owner role
  
• Proficient in project management principles
  
• Proficient in agile development principles
  
• Familiarity with user experience design principles and methods
  
• Bachelor's degree preferred
  
• Familiarity with a programming or scripting language (e.g. Python, JavaScript, R, SQL, etc.)
  
• Familiar in one or more industry-standard prototyping tools (e.g., Invision, Figma, Balsamiq, etc.)
  

Skills and Abilities Required

• Accountability - Taking responsibility for ones actions and the consequences that result from those actions
  
• Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and concisely, both verbally and in writing. Exhibiting a pleasant attitude
  
• Collaboration - Cooperating and working effectively with others in the pursuit of common goals
  
• Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives
  
• Adaptability - Being flexible and continuing to function effectively during times of change
  
• Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things in order to streamline processes and increase client/customer satisfaction
  
• Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources in order to complete tasks in an efficient and timely manner while paying attention to details
  
• Work Ethic - Setting high standards for ones work; taking care to ensure all aspects of work are completed accurately
  
• Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems
  
• Motivation - Highly motivated individual with a genuine interest in improving and creating solutions
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  
• Paid Time Off
  
• Parental Leave
  
• 401k and Roth
  
• Flexible Spending Account
  

• Health Savings Account
  
• Life Insurance
  
• Short- and Long-Term Disability
  
• Medical Bridge Insurance
  
• Critical Illness Insurance
  

• Accident Insurance
  
• Identity Protection
  
• Legal Protection
  
• Pet Insurance
  
• Employee Assistance Program
  

• Fitness Reimbursement
  

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!