Sr. Program Manager , Global Trade Services - Amazon

Description Global Trade Services (GTS) plays a critical role in the compliant movement of goods and technology across borders. We work with a world-wide team of compliance professionals, operations teams, software developers and business partners to enable continuity and growth in a dynamic import/export environment. This Senior Program Manager will lead in an advisory role and will help unlock new business, selection, arcs, technology. You'll be responsible for defining a clear vision for the program, managing the full lifecycle of the program from start to finish, creating comprehensive roadmaps with distinct milestones, and driving accountability across multiple stakeholders and partner organizations. You'll be a primary point of contact with Amazon business teams, fostering strong relationships and collaborating to understand prioritization. Working together, you'll execute on shared goals, and support Amazon's vendors in navigating compliance requirements. The ideal candidate thrives in ambiguity, bringing the right stakeholders together to create solutions for intricate compliance challenges. Project Management expertise is essential, as is the ability to measure program health through the development and reporting of key metrics. Key job responsibilities - Define program strategy and roadmap to unlock new import opportunities, supporting business growth - Build collaborative relationships across multiple teams in a highly matrixed environment - Influence technology development and decisions for tools used to expand high-risk product selection globally - Develop best-in-class solutions that streamline the validation of regulatory requirements - Manage program execution end-to-end, ensuring on-time delivery - Collect, analyze, and present data to drive decision-making across the organization - Exercise strong judgement that cultivates stakeholder trust - Communicate effectively, providing continued visibility into programs and initiatives A day in the life In this role, no two days will be the same. You'll primarily spend your time defining and delivering against strategic goals, leading brainstorming sessions, attending meetings, writing collaboratively, or working independently. You'll also have some tactical responsibilities, with an aim to automate or offload that as your program matures. You'll have peers who are willing to partner and knowledge share, as well as leaders who are supportive and experienced Amazonians. You'll join us in the office most days, with flexibility to work virtually a couple days per week. About the team Global Trade Services (GTS) empowers customers, vendors, sellers and internal partners to efficiently move compliant and safe products, technology, and software across borders. We build import/export solutions to place the right products in the right destinations at the right time and cost. We expertly navigate increasing regulatory compliance complexity to mitigate risk, increase predictability and earn trust with external stakeholders. Basic Qualifications - 6+ years of compliance, audit or risk management experience - Knowledge of Microsoft Office products and applications at an advanced level - Bachelor's degree or equivalent Preferred Qualifications - Project Management Professional (PMP) or equivalent certification - Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent - Master's degree or equivalent Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.