Staff Product Designer at ServiceNow
San Diego, CA 92101
About the Job
Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work
But this is just the beginning of our journey
Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionTeam & Role At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures
This diversity inspires passion and creativity among our teams and propels innovation in our products
This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to created product experiences they love
Our designers come from a diverse set of skills and background - design systems, visual, interaction, content, and product design
At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go.Learn more about our team here What you get to do in this role:You get to lead large, complex initiatives and deliver world-class experiences that influence product strategy and transform how people work around the worldYou drive end-to-end product experiences that consider user and product ecosystems, workflow, and design patternsYou develop frameworks and principles to standardize and guide cross-team workYou will lead collaborative projects or work streams with multidisciplinary teams to deliver experiences that resonate with our users.You will share knowledge and expertise with others across the company to elevate colleagues, teams, and community of practiceQualificationsPreferred Qualifications:7+ years of relevant design experienceAn inspiring portfolio demonstrating the ability to distill complex problems into elegant, holistic solutions based on human-centered design and research dataExperience in developing frameworks and principles to standardize and guide cross-team work and successfully bring a product design from conception to launch with minimal supervisionA growth mindset, actively broadening areas of inquiry and learning, and seeking new opportunities and challengesAbility to articulate and champion design solutions based on human-centered design principles and research data while influencing product experience strategy across a particular business unit or product lineBasic QualificationsBA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience in other related fieldsExperience participating in the complete product development lifecycle of web and/or software applicationsExperience in user experience design or industry experience (corporate, software, web or agency)For positions in California (outside of the Bay Area), we offer a base pay of $142,700 - $249,800, plus equity (when applicable), variable/incentive compensation and benefits
Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements)
Compensation is based on the geographic location in which the role is located, and is subject to change based on work location
For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming our candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.Equal Opportunity EmployerServiceNow is an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune
2024 Fortune Media IP Limited
All rights reserved
Used under license. SummaryType: Full-timeFunction: DesignExperience level: Not ApplicableIndustry: Information Technology And Services
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work
But this is just the beginning of our journey
Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionTeam & Role At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures
This diversity inspires passion and creativity among our teams and propels innovation in our products
This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to created product experiences they love
Our designers come from a diverse set of skills and background - design systems, visual, interaction, content, and product design
At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go.Learn more about our team here What you get to do in this role:You get to lead large, complex initiatives and deliver world-class experiences that influence product strategy and transform how people work around the worldYou drive end-to-end product experiences that consider user and product ecosystems, workflow, and design patternsYou develop frameworks and principles to standardize and guide cross-team workYou will lead collaborative projects or work streams with multidisciplinary teams to deliver experiences that resonate with our users.You will share knowledge and expertise with others across the company to elevate colleagues, teams, and community of practiceQualificationsPreferred Qualifications:7+ years of relevant design experienceAn inspiring portfolio demonstrating the ability to distill complex problems into elegant, holistic solutions based on human-centered design and research dataExperience in developing frameworks and principles to standardize and guide cross-team work and successfully bring a product design from conception to launch with minimal supervisionA growth mindset, actively broadening areas of inquiry and learning, and seeking new opportunities and challengesAbility to articulate and champion design solutions based on human-centered design principles and research data while influencing product experience strategy across a particular business unit or product lineBasic QualificationsBA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience in other related fieldsExperience participating in the complete product development lifecycle of web and/or software applicationsExperience in user experience design or industry experience (corporate, software, web or agency)For positions in California (outside of the Bay Area), we offer a base pay of $142,700 - $249,800, plus equity (when applicable), variable/incentive compensation and benefits
Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements)
Compensation is based on the geographic location in which the role is located, and is subject to change based on work location
For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming our candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.Equal Opportunity EmployerServiceNow is an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
talent.acquisition@servicenow.com
for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.SExport Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune
2024 Fortune Media IP Limited
All rights reserved
Used under license. SummaryType: Full-timeFunction: DesignExperience level: Not ApplicableIndustry: Information Technology And Services
