Store Director - San Francisco, CA at Randalls

Responsible for the day-to-day operations of the store.

Albertsons-Safeway's Northern California Division has an opening for a Store Director in San Francisco, California (Store 964, District 3).

The Store Director has overall responsibility for the store operation and employees. The Store Director is responsible for making store-level decisions on hiring, training, disciplinary action, and scheduling. The Company expects the Store Director will spend more than half their time in directing others, managing the enterprise, and activities directly and closely related to those tasks.

Responsibilities

• Overall management responsibility for the operation of a retail grocery store, including store performance, control of cash, inventory and security, customer service, and management of staff.
• Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
• Communicate sales goals, department performance, and sales opportunities with staff to ensure positive results.
• Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines; create action plan to address cost control issues.
• Develop and direct the execution of strategies to improve product placement and appearance.
• Manage display accuracy and appearance to implement promotions and ensure that products are properly displayed and ordered to maintain in-stock conditions.
• Manage issues relating to store maintenance, cleanliness, safety, and sanitation.
• Oversee and manage handling of cash and accounting; ensure the store is secured.
• Prioritize, plan, and coordinate work activities, managing time and resources to meet work objectives.
• Ensure compliance with legal requirements and company policies, including money handling, check cashing, security, food safety, worker and customer safety, sanitation, and consumer protection laws.
• Focus on customer satisfaction and ensure employees provide superior customer service through best practices and training.
• Handle customer and employee complaints, making decisions to resolve all complaints in the best possible manner.
• Select, train, develop, and manage job performance of store employees; effectively recommend hiring and disciplinary action.
• Provide constructive suggestions and encouragement, set performance expectations, and provide honest feedback.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers.
• Motivate others to perform the job and work towards common objectives.
• Ensure the store is properly staffed to meet labor and sales goals; take a proactive approach to hiring.
• Make final decisions on hiring candidates, conducting interviews, and meeting with prospective employees.
• Ensure new hires are aware of all policies and receive proper training; evaluate new hires and make final decisions on their eligibility.

Qualifications

Education Level: High School Diploma (or equivalent) required; College degree preferred.

Experience Level:

• Three years Store Manager experience managing a department/team within a multi-department operation in retail, hospitality, or service industry required; or five or more years retail or managerial experience in an Assistant Manager capacity required.
• Retail grocery experience required.

Skills and Experiences:

• Strong planning and organizational skills; strong math and analytical skills.
• Demonstrated customer service and supervisory skills.
• Strong understanding of overall retail store operations.
• Strong leadership and communication skills, both verbal and written.
• Computer literate.
• Ability to make quality decisions under time constraints.
• Ability to get along with others.

Physical Environment:

• Ability to sit, stand, or walk for extended periods.
• Ability to reach, lift, stack, and maneuver objects up to approximately 55 lbs.
• May spend long periods at a desk or computer terminal.
• Workday is fast-paced; Holiday, evening, and weekend work may be required.

Why you will choose us
Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. We provide a variety of benefits, including:

• Diverse & Inclusive Work Culture
• Competitive Wages
• Bonus Eligible, where applicable
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Our Values
We put people first.
We are customer driven.
We value different perspectives.
We raise the bar.
We act as owners.
We are one team.
We build belonging.
We are committed to a healthy future.

About Us
Albertsons Companies is at the forefront of the revolution in retail. We want talented individuals to be a part of this journey!

Albertsons-Safeway is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or any other basis prohibited by law.