Store Support Specialist – Boston - Blu Dot
Boston, MA
About the Job
TITLE: Store Support Specialist - Boston
REPORTS TO: Boston Store Manager
ABOUT US: Blu Dot (www.bludot.com), an award-winning designer and maker of modern home furnishings, is currently searching for a Store Support Specialist to join our dynamic and values-driven company.
Company Purpose
Inspire a more creative way of living through good design that's good to everyone.
Core Values
- Good design is good. Good design should be reflected in everything we do.
- Keep it simple. Strive for economy in all that you do.
- Everyone is invited to our party. Treat every individual with respect & dignity.
- Our glass is half full. Focus on the positive.
- Be humble. We take nothing for granted.
- Turn it up to 11. Determine what is expected and do a little more.
- Stay curious. Try, learn, improve, repeat.
ABOUT THE ROLE: To create a compelling shopping and purchasing experience for Blu Dot customers through exceptional service, excellence in merchandise presentation, and cultivation of an all-inclusive, high energy store environment. Advance Blu Dot's reputation as an American design studio in the Boston market.
WHO YOU ARE: Are you a strong and effective communicator with 1-2 years of retail or customer service experience? Do you rearrange furniture for sport? Harbor a unique collection? Love shelter magazines, strange buildings, or flea markets? Do you aspire to striking the perfect balance of highbrow and lowbrow? Do you know the hustle? Have you mastered the art and courage of the sales call? Can you turn a frown upside down and keep your cool when the universe conspires against you?
WHAT YOU WILL DO:
- Represent and expand the customer's connection to the Blu Dot brand through a personable and professional demeanor
- Use product information and design knowledge to demonstrate merchandise features and benefits
- Suggest additional items based on an assessment of a customer's needs
- Assist with the sales process and ensure a seamless transition as needed.
- Create quotes and place orders as needed
- Assist in prospecting new customers to help grow brand awareness in the market
- Execute and maintain visual merchandising standards of the store.
- Assist in seasonal floor changes including light furniture assembly and some lifting.
- Utilize store supply of sales & marketing materials and distribute effectively to customers
- Maintain an accurate customer email database for communicating sales, events, and promotions
- Assist with market-specific events
- Assist the Store Manager in maintaining accurate inventory levels and performing reoccurring cycle counts
- Availability to work weekends is required
