Strategic Account Manager, e-Commerce - Lennox International

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Under limited supervision, responsible for developing and maintaining successful relationships with e-commerce distributor accounts as well as working with field sales to maximize sales opportunities. Maintains key relationships and grows business with e-commerce distributor accounts. Partners with the e-commerce distributors in marketing initiatives, product placement, Lennox customer relationships, and expansion to new e-commerce sales channels for Lennox.  Responsible for the monitoring and management of Lennox product merchandising on the distributor’s online portals. Responsible for setting, monitoring and managing of e-commerce distributor pricing for Lennox products offered. Recommends and implements strategies or programs to increase profitable sales through e-commerce distributor partners. Responsible for managing the sales growth and profitability of e-Commerce distributor account portfolio.  

• Reports to Director, Sales & Price, Sourced Products 

The Compensation range for this position is approximately $107,100 - $132,300 and will be based on the candidate’s qualification, experience, and education.

Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 5 year related experience.

Requires expert abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires substantial industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.

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